Excellent service.

Very satisfied, they upgraded to an XC60 and it's a high-end configuration.

The booking was rebooked at a cheaper rate of £17 something, and this amount has not been credited to my account. I paid £279 yet the final quote was £261.

Got the car at Gatwick Airport and returned it to the same location. I purchased full insurance at the counter; the service was decent, and the return process was simple. The deposit was refunded quickly. The only issue was the lack of a paper contract. The staff said it would be emailed, but my Sina email never received it, which made me a little worried.

Very satisfied

The staff at the rental company were very friendly. Although they did promote some additional services, there was no hard sell or forceful tactics. Since I returned the car after closing hours, there was no extra charge. They even called me the next day to confirm that everything was fine with the vehicle. Excellent service!