QEEQ have been very good throughout my time in AUS and NZ.
Alan Harris
Australia
Reviewed: Sun, Mar 10, 2024
About Jucy:9.0/10
Long time to pick up. Had to return to change car as passenger seat was very dirty and sweat stained.
Drop off was out of hours so no issues.
About QEEQ:9.0/10
Booking platform was good however with another hire in NZ we have had an additional charge of £60 from Avis for no reason. I will pick this up with QEEQ separately on my return to the UK.
“JUCY Rental is great however QEEQ must lift their game in terms of customer service !!!”
About Jucy:9.0/10
The staff was super cool and relaxed at the time of pick up and drop off. He served me pretty quick and handed over the car keys. Even at the time of a drop off it was pretty quick and easy!
About QEEQ:10.0/10
Please fix your stupid system! My actual charges should have been $20x7 days but it turned out $25x7 days because of your system picked up 8 days on your end whereas 7 days on Jucy rentals end!
The customer service lady called and gave me a voucher !!! She told me that it would expire but what a crap! She lied and it expires in a month or so! Hate liars !!!
The car was as described. The service from Jucilei was great. The airport transfer bus arrived when they said it would. Good service at a low price.
About QEEQ:10.0/10
It would be nice to automatically filter the prices from high to low or vice versa, or at least have this as a clear option on the app.
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Customer Service
QEEQ have been very good throughout my time in AUS and NZ.
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