Very satisfied.

1. No physical rental contract. The electronic contract is overly complicated, making it hard to identify any damage to the car. 2. The car return process does not include on-site inspection; they only said they would send an email. 3. The deposit takes three months to be refunded, whereas other rental companies usually process it within three working days. Not recommended.

The car was pretty good, but after returning the car and coming back to my home country, there was a dispute regarding the car's condition. It took nearly three months to resolve, and the appeal was successful. ⚠️ To avoid disputes, please make sure to take photos with watermarks on the day of return.

The rental service staff were relatively inefficient. The two German locals ahead of me took nearly half an hour to complete their rental process, chatting while handling the paperwork, without considering the queue behind them. However, when it was my turn, the process took only 10 minutes. The first car had some issues, but they quickly replaced it with another one. Overall, their service attitude was still good.

Neuwagen und eine Klasse grösser als gebucht