Pick up was an Utter disgrace. Budget staff in LaGuardia need some supervision.

After renting a car from this company and following the airport instructions to reach the pickup point, the staff added four extra insurance options without informing me during the car pickup process. This resulted in an additional charge of 1700 RMB for my 6-day trip, which I found extremely unreasonable! Later, during my rental period, the car was broken into and my luggage was stolen. Among the four insurances, there was one for personal belongings, but despite the company being aware of my coverage, they failed to inform me. This led to both wasted payments of 1700 RMB and no compensation for my lost luggage. Extremely disappointing! Everyone, please be cautious.

Many staff at the counter, very efficient and fast!

Picking up and returning the car was extremely convenient. The car was nearly brand new.

El personal de mostrador añadió cargos y opciones sin autorización provocando pagos excesivos y tener que llamar a atencion del cliente para la devolución de los mismos.

Initially the car provided had issues with tyres then car was changed after couple of days which wasted some of my time. It took more than 15 minutes to speak with some on call center as all options had machine talking. Other than that everything else was smooth!