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Live chat Email us Service Code: 8817319035
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Pick up was an Utter disgrace. Budget staff in LaGuardia need some supervision.

Reviewed: Thu, Mar 7, 2024
About Budget: 7.0 /10
We waited 1 hour and 15 mins before we even got to the counter. It was an awful experience. The staff at Budget LaGuardia were rude, loud and dismissive. They shouted behind the counter to each other and to customers. The couldn't care less about customer service or satisfaction. I don't understand how they operate on a daily basis.
About QEEQ: 10.0 /10
Large SUV | Ford Expedition or similar

Relevant Reviews on Budget in United States

Charles Philemon

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Reviewed: Sat, Aug 24, 2024
About Budget: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Claude Peter

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Reviewed: Sat, Jul 8, 2023
About Budget: 6.0 /10

Cornelius Gill

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Reviewed: Fri, Aug 22, 2014
About Budget: 10.0 /10
I picked up the car at Boston Airport in Massachusetts, USA. The pickup process was clearly explained on the QEEQ website. Once I had prepared the necessary documents, I got the car quickly. The company staff were very friendly. The car was almost brand new with less than 5,000 miles on it, and it was in great condition.
About QEEQ: 10.0 /10

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Compact | Ford Focus or similar
Reviewed: Fri, Apr 8, 2022
About Budget: 9.0 /10
Counter staff was helpful once I had a mask. Unfortunately they couldn't provide one and it added an extra 60 minutes to get the car
About QEEQ: 10.0 /10

N.Garwood

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Fri, Aug 30, 2019
“Good value for money. Car suited our needs. The car had clearly been very well used but was clea”
About Budget: 8.0 /10
We queued fir 2 hours to pick the car up which after an 8 + hour flight was terrible especially with children. Not enough staff and was a lengthy process. The server was polite but we ended up paying quite a bit extra after his successful suggestive selling of add ons. Also the car wasn’t in the bay we were told it was. It was a swift drop off which was a relief. I’m not sure I’d use the firm again solely on the terrible wait to pick the car up. Things we’re getting very heated in the queue.
About QEEQ: 10.0 /10
All good. Yes it was great value and easy to use

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