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Live chat Email us Service Code: 1573093080
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Good but difficult

Reviewed: Thu, Jan 11, 2024
About Europcar: 6.0 /10
It's been ten days and I still haven't gotten my deposit refund. And The drop off point is difficult to find. We do not know where is the office. The office in The airport is closed when 6 pm.
About QEEQ: 8.0 /10
Reply by Qeeq:
We are very sorry about this misunderstanding. Deposit will be returned after 30 days of your drop off.
Small SUV | Toyota C-HR or similar

Relevant Reviews on Europcar PERTH AIRPORT

Geraldine Evan

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Reviewed: Thu, Sep 25, 2025
About Europcar: 10.0 /10
The staff had a nice attitude, did not push any sales, and the car was a brand-new vehicle with only 3330 kilometers and no damage.
About QEEQ: 10.0 /10

Herman Milne

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Reviewed: Sun, Aug 10, 2025
About Europcar: 6.0 /10

Eric Habakkuk

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Reviewed: Tue, Oct 15, 2019
About Europcar: 10.0 /10
The service staff who attended to us were very warm and patient. We bought additional insurance from the rental company, and our language skills weren't very good. Worried we hadn't communicated clearly, we asked many detailed questions. The staff patiently answered all our queries.
About QEEQ: 10.0 /10

Patrick Puay

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 2, 2019
“What we expected is not what we get when we collect our vehicle.”
About Europcar: 5.3 /10
Toyota Corolla was being pickup and a replacement similar model of vehicle does not meet our expectation.

K.AZIZI

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Mini Van | KIA Carnival or similar
Reviewed: Mon, Aug 27, 2018
“VALUE FOR MONEY”
About Europcar: 9.8 /10
Like: The car was in good condition and the collection process was smooth and fast, albeit the initial confusion on the type of car booked.
Dislike: The car was returned at 3.30am and there was no one manning the return counter. All there was was a self key drop with no proper instructions as to how it should be done. Perhaps a clearer instruction should be posted for ease of return during odd hours

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