A-mazing

The car had plenty of space, a roomy trunk, and solid performance. It ran on diesel, which is more fuel-efficient than gas. Everything went smoothly, and the pick-up and drop-off process was super convenient.

Both renting and returning the car were smooth. The lady who eventually took us to the airport was particularly nice.

Good Part: it was good to have the quick traffic rule test, so that we could discuss some areas that we are unfamiliar with local rules. Bad part: customer service was bad. One lady, not the person handling our return, announce the tyre damage to the whole floor, which was unnecessary and inappropriate for customer privacy. I was charged 2000nzd for the tyre damage. I asked for a more accurate estimate on spot and a male staff said 500 is enough. The officer handling my case told him to "f... off". For the refund of excess charge, I wrote in a few times for bank transfer instead of credit card refund to avoid the hefty exchange charges, but the requests were simply ignored.

The refund of price drop was good. I am still in the process of insurance claim. I shall be able to share more when 5he process is completed.

Very good all round. Excellent value, as expected car was a few years old with a few minor imperfections which were noted by and photographed by agent at pick up. On return agent inspected car and noted we had returned car with no damage caused by ourselves. Seemed very easy and fair

Offered very good value for money , easy to use and clear about what all the different providers offered. Is now my preferred choice for car rental