Easy, brilliant car and service

The Budget at the airport is fine, always pretty good. The car was brand new with only 1000 kilometers. However, when I returned the car at a location in the city, the staff was indifferent and had a bad attitude. Also, after I returned the car, they didn't update the system in time, so it still showed that the car was being rented. This caused issues when I tried to rent another car, because one passport and one visa can only rent one vehicle. It took me two hours to sort it out. The city location was irresponsible. Bad review!

Budget at Jeddah Airport is suspected of contract fraud. The rental fee was already paid through the platform, but they charged again. Trusting Budget, I didn't carefully check the rental contract, only to realize the double charges when returning the car. Be cautious when renting from Budget at Jeddah Airport.

No customer service phone number was provided. Downgraded vehicle or pay three time the fees to upgrade (vehicle ordered not available) Forget my glasses - Although they inspected the car upsind down did not remind me.

The service was okay, just slow.

Excellent!