SAUDI ARABIA CAR RENTAL REVIEWS

Very professional and helpful staff

No issues since last year when I had booked the vehicle and the booking wasn’t available with the car rental company.

Very convenient, the counter is right at the exit.

Very good

The Budget at the airport is fine, always pretty good. The car was brand new with only 1000 kilometers. However, when I returned the car at a location in the city, the staff was indifferent and had a bad attitude. Also, after I returned the car, they didn't update the system in time, so it still showed that the car was being rented. This caused issues when I tried to rent another car, because one passport and one visa can only rent one vehicle. It took me two hours to sort it out. The city location was irresponsible. Bad review!

The staff at the rental company were very friendly and provided a detailed introduction to the vehicle's condition during pick-up.

Good.

Satisfied

You can just call and contact the store in advance, they can deliver the car to your location.

Very satisfied

The service was fine, but the airport instructions were not very clear.

The car was very new and provided with a full tank of fuel for both pickup and return.

Very satisfied, especially with Legend Car Rental · Saudi · Xiao Han, who warmly and attentively helped coordinate and resolve vehicle issues!

Just a heads-up for everyone, besides checking the car's exterior, make sure to check the dashboard as well. We only noticed the tire pressure warning light was on after we started driving, so we went back to the rental office. The staff said there was no issue and it was safe to drive. However, I was planning to drive to Medina, a round trip of 800 kilometers, and it didn’t feel right to drive with that light on. In the end, they replaced the car for us. Everything else was fine.

Very good, recommend adding more vehicle options.

Very satisfied

Very satisfied, the car was very new and provided with a full tank of fuel for pickup and return.