JEDDAH CAR RENTAL REVIEWS

Very good

The Budget at the airport is fine, always pretty good. The car was brand new with only 1000 kilometers. However, when I returned the car at a location in the city, the staff was indifferent and had a bad attitude. Also, after I returned the car, they didn't update the system in time, so it still showed that the car was being rented. This caused issues when I tried to rent another car, because one passport and one visa can only rent one vehicle. It took me two hours to sort it out. The city location was irresponsible. Bad review!

Quite satisfied, the car was in good condition.

Perfect score

I wasn't planning to leave a review, but what happened during the car return process made me so upset that I felt compelled to share.

Acceptable

Satisfied

The vehicle broke down, and no one answered the phone when I called. The car was parked at my apartment in Jeddah, and it wouldn't start. I tried calling the rental company, but no one answered, leaving me to figure it out on my own. Luckily, there are many helpful people in Saudi Arabia. A kind person inspected the car and told me the battery was low. They drove me to buy a jumper cable set for 40 SAR. With the battery from their own car, we jump-started mine, and the issue was resolved.

Everything was great

All was clear and good

The staff provided professional service, were patient, and didn't show any annoyance. Everything was handled efficiently!

Pretty good, but Middle Eastern people generally tend to work in a leisurely manner.

Satisfied.

I was told I would get a refund for returning the car early, but it's been almost a month with no response.

Good service

Just a heads-up for everyone, besides checking the car's exterior, make sure to check the dashboard as well. We only noticed the tire pressure warning light was on after we started driving, so we went back to the rental office. The staff said there was no issue and it was safe to drive. However, I was planning to drive to Medina, a round trip of 800 kilometers, and it didn’t feel right to drive with that light on. In the end, they replaced the car for us. Everything else was fine.

Good.

The car had issues upon pickup and there were no spare vehicles available, so we had no choice but to cancel the rental.

24-hour service, very convenient.

It was okay, but the staff failed to find that I had already paid the full rental fee, which seemed unprofessional.

Very satisfied