Will use this company again in Japan.

Thank you very much.

They replaced the reserved car with a much worse Nissan CX-5. The difference from the original booking was too big and they didn't refund any money.

The car appeared very old and worn out. It's unacceptable to rent out a 10-year-old car. It didn't feel safe on the highway and the air conditioning was inadequate.

the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.

Eric zhang and miss zhang have been very helpful and promptly replying my message and tried to solve my issue pertaining to my booking before reaching out to 3723rentacar and another supplier on the winter tyres

The car rental company service staff is very helpful and accommodating. Seeing that they weather is cold, he continuously looked after my well-being and asked me to wait in a car when he settled the handover procedures. The process was smooth and the staff was caring and thoughtful. Definitely will hire their services when I am back in Japan.

I have been using Qeeq for car rental in my overseas trips and awesome service as always. The customer service officer is very prompt in responding to my inquiries and helpful in ensuring that my booking was well taken care of.