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Reviewed: Sun, May 12, 2019
About Hertz: 9.3 /10
We received our car with only a quarter tank. This was disappointing, since there was a gas station directly in front of the place. We only needed the car for roughly 150 miles, therefore it was difficult to estimate how much gasoline to put in the car to leave it exactly at a quarter tank at the final destination. We do not live in the US which makes the miles/gallon estimation difficult. In the end we returned the car with more gas than we received it, i.e. we paid more for the overall rental than we should have. Not receiving the car full was very disappointing and inconvenient for several reasons.
About QEEQ: 10.0 /10
Economy | Chevrolet Spark or similar

Relevant Reviews on Hertz in United States

Thomas Sinclair

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Reviewed: Tue, May 20, 2025
About Hertz: 10.0 /10
It was okay. I arrived in Los Angeles at 11 PM, and when I found the rental office, there were only two counters open. I waited nearly two hours to get the car. However, the process of giving me the car was straightforward, unlike some companies that secretly downgrade you a level. The car was relatively new as well.
About QEEQ: 10.0 /10

Lawrence Christie

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Reviewed: Wed, Aug 28, 2019
About Hertz: 8.0 /10
Pickup and drop-off were both convenient, no insurance upselling, no signing required, and no car inspection upon return. However, my credit card was charged $72 the next day with no explanation. Reported to QEEQ and they are investigating.
About QEEQ: 10.0 /10

Penny Senior

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Reviewed: Fri, Feb 10, 2017
About Hertz: 10.0 /10
There were a lot of people in line, but the process was quite efficient and the service attitude was very good. I booked an extra day initially but wanted to return the car a day early. The Hertz staff said they wouldn't charge extra and allowed early return, which I found very flexible. The parking lot is huge, and the car condition is excellent.

Xavier Sweet

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Reviewed: Mon, Aug 1, 2016
About Hertz: 4.0 /10

H.Hoifodt

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Economy | Chevrolet Spark or similar
Reviewed: Wed, May 1, 2019
“Didnt get a car, Hertz was 15 cars short. Ridiculous!”
About Hertz: 2.0 /10
Hertz staff was really unprofessional, didn’t apologize and tried putting the blame on us for ordering on such short notice

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