Drive On Holidays AEROPORTO LISBOA Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Acc......

C.Mccandless

Portugal

Reviewed: Mon, Aug 28, 2023

About Drive On Holidays: 9.0 /10

I was really displeased with the service staff. They pushed additional insurance by creating fear about the process of using my own insurance. I prepaid for out of service hours but was still charged €33.5 collecting the card.

About QEEQ: 10.0 /10

You guys are great

Reply by Qeeq:
Thanks for your review. The counter staff might show you insurance or other services for charges, you could choose them according to your needs and confirm the estimated charge on the contract. If you met a hard sell, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.

Intermediate | BMW 1 Series or similar

4-day rental

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Angela Perkin

Portugal

1 days rental

Reviewed: Tue, Oct 22, 2024

About Drive On Holidays: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Wordsworth Alcott

Portugal

1 days rental

Reviewed: Sun, Aug 4, 2024

About Drive On Holidays: 8.0 /10

Pretty good.

About QEEQ: 8.0 /10

Baron Gresham

Portugal

1 days rental

Reviewed: Wed, Aug 23, 2023

About Drive On Holidays: 2.0 /10

It's been a long time since I returned the car, and I still haven't received an explanation from customer service about the 66 euros charge! Additionally, the large deposit has yet to be refunded, seriously impacting my subsequent expenditures. Poor service.

F.Barbosa

Portugal

1 days rental

Small SUV | Audi Q2 Guaranteed model

Reviewed: Wed, May 29, 2019

“not transparent, poor service, misleading”

About Drive On Holidays: 5.7 /10

Not happy at all with what happened. I was guaranteed audi Q2 and i got another vehicle. I booked a rental with 0 excess and was charged at the counter extra fees + 2100 euros as a deposit. We had to wait a long time for the shuttle from the airport to the pick up location, then even longer at the pickup location - lost 2 hours doing this.

A.Dzienis

Portugal

1 days rental

Convertible | BMW 4 Series Cabrio Guaranteed model

Reviewed: Fri, May 24, 2019

“car was shabby, scratches all over. not clean. I was charged for a scratch that was there before”

About Drive On Holidays: 5.0 /10

please have picture of the car ready showing all damaged (and not damaged) places at the time of rental. The underage boy who was checking the car wasn't taking pictures at the time or rental, only scrapping some marks on printed paper which then was presented as a proof, although both sides were marked I was said that one of the scratches was new. I didn't have time or energy to argue, but I'm not going to use your agency or recommend it to anyone to use it.

About QEEQ: 10.0 /10

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