Car was very comfortable and very thing was in organised and clean

Avia's service is quite reliable and follows standard practices. When picking up the car, they clearly informed me that purchasing additional insurance could reduce the compensation required in case of an accident. Confident in my driving skills, I chose not to buy extra insurance, and there were no unnecessary troubles during the car return.

The explanation was very clear, and the waiting time was short.

The staff was professional and efficient, with no upselling. We received a vehicle upgrade without any insurance pitch.