We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.

More counter staff at pick up and more regular airport shuttle at airport

THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

Picked up 12:30 am after flight delays and staff was still there from airport to location and I was driving away in 30 minutes

Online Cost was extremely competitive

I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.