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Live chat Email us Service Code: 5308035125
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Reviewed: Wed, May 8, 2019
About ACE Rental Cars: 5.3 /10
Staff in the morning was great but made my business partner pay the insurance again. Dropping the vehicle was worse. No instruction, had to wait for 10 minus to get the car to be taken back and then the counter staff almost made me miss my connection as they could not organise the shuttle bus to drop us off at the airport. Another company driver had to step in and get me to the airport so I would miss my connection.
About QEEQ: 7.0 /10
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

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Compact | Mystery car or similar
Reviewed: Fri, Sep 9, 2022
About ACE Rental Cars: 5.0 /10
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ: 10.0 /10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.

M.Darmanin

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Aug 7, 2019
“I will have no hesitation in renting from EasyRentCars again.”
About ACE Rental Cars: 7.0 /10
Pick up from airport was ok. The staff could look a bit more enthusiastic and professional. I don’t mind the premises as I prefer to have a good price on the rental. The car had more damage than was originally listed and the upholstery was so incredibly stained.
About QEEQ: 8.0 /10
The rental process was very smooth.

A.Omran

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Aug 6, 2019
About ACE Rental Cars: 5.0 /10
Long time to get the car.

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, May 7, 2019
“Toyota car was good to drive but was NOT presentable when visiting friends and relatives.”
About ACE Rental Cars: 7.3 /10
From call to ACE for Shuttle to reaching ACE cars for pickup was almost 1 hour. Wait time of almost 40min at Domestic Airport Shuttle area. The car was picked up at night time and we did not notice the body work and external condition until following morning and found it to below over expectation and requirement.
About QEEQ: 8.0 /10

B.Chea

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Feb 21, 2019
About ACE Rental Cars: 2.7 /10
Not convenient to pick up / drop off. Not given the car I booked and the car is old and dirty. Disappointed and will not choose ACE next time.
About QEEQ: 7.0 /10

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