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Live chat Email us Service Code: 2017741263
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Reviewed: Wed, May 8, 2019
About ACE Rental Cars: 5.3 /10
Staff in the morning was great but made my business partner pay the insurance again. Dropping the vehicle was worse. No instruction, had to wait for 10 minus to get the car to be taken back and then the counter staff almost made me miss my connection as they could not organise the shuttle bus to drop us off at the airport. Another company driver had to step in and get me to the airport so I would miss my connection.
About QEEQ: 7.0 /10
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

Mabel Fielding

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Reviewed: Wed, Sep 4, 2019
About ACE Rental Cars: 4.0 /10

Claude Kipling

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Reviewed: Mon, Sep 23, 2019
About ACE Rental Cars: 6.0 /10

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Compact | Mystery car or similar
Reviewed: Fri, Sep 9, 2022
About ACE Rental Cars: 5.0 /10
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ: 10.0 /10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.

M.Darmanin

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Aug 7, 2019
“I will have no hesitation in renting from EasyRentCars again.”
About ACE Rental Cars: 7.0 /10
Pick up from airport was ok. The staff could look a bit more enthusiastic and professional. I don’t mind the premises as I prefer to have a good price on the rental. The car had more damage than was originally listed and the upholstery was so incredibly stained.
About QEEQ: 8.0 /10
The rental process was very smooth.

M.Heyink

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Full Size | Toyota Camry or similar
Reviewed: Sun, Jul 28, 2019
“As experienced previously, the whole process is very smooth.”
About ACE Rental Cars: 9.7 /10
ACE have been great - the only slight critique is a small amount of confusion around the link between Hertz and ACE when it came to resolving the mechanical issue we experienced (which was dealt with quite well in the end thank you).
About QEEQ: 10.0 /10
Great!

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