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車は最高だったが、借り出しに2時間ほどかかりました

Reviewed: Fri, Jun 16, 2023
About Thrifty: 8.0 /10
車は清潔で通常のレンタカー会社が提供するレベル以上で文句なしでした。 空港でのピックアップに約30分以上待ち、お客が多かったためドライバーだけがレンタカー会社に送られ、同行者は空港で待たなければなりませんでした。カウンターでの手続きも混雑のため60分以上かかりました。 返却は営業時間外だったので、空港までの送迎サービスはなく、自分でタクシーを手配する必要がありましたが、予約の時点でこのような情報は提供されていませんでした。
About QEEQ: 8.0 /10
レンタカー会社の詳細情報(会社名、住所、営業時間外の返却方法、送迎の有無など)を記載すべきだと思います。
Reply by Qeeq:
レビューいただきありがとうございます。 カウンタースタッフのサービスは、人員が不足している旅行者の繁忙期や閑散期とは異なる場合があります。 それをサプライヤーに転送し、改善を続けてください。 ご不明な点がございましたら、お気軽にお問い合わせください。誤解を招く恐れがあります。 予約を完了する前に、以下のようなドロップオフ手順があります。 車両を所定の場所に返却してください。営業時間外に車両を返却する場合は、所定の場所に車両を駐車し、キーを場所の外のドロップボックスに入れてください。 フィードバックをお寄せいただきありがとうございます。次回お会いできるのを楽しみにしています。
Small SUV | Mazda CX-30 or similar

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