Easy to rent, good price, only the car was smaller than we ordered (Economy-Nissan Note)

The attitude was quite unfriendly, forcing us to buy additional insurance. They don't rent cars without an international driving permit and didn't even look at the translation. Once the insurance was upgraded, it was fine. Clearly a scam.

They mis sell information and I been payed more money as I should be. When I went to pick up the car I payed money for it and after I could see also charged my by the website where I originally booked the car. On the drop off I told them what happened but they said that’s right I been charged for a panda fiat car one 102 pound and the office an other 93 pound. The car was in terrible condition could put the gear in reverse a lot of times and we wasn’t even sure if with 3 ppl we will able to make on uphill. This car just doesn’t wort at all 200 pound. On the pick up I been asked the girl is that all together 93 pound she said yes and I end up to pay more. Never again with them and I won’t recommend to anyone

We received a new Opel which was great. The representative told us to take pictures of any damage rather than come out and inspect it with us. There were no issues at drop off with the damage we saw at pickup. They charge an extra fee for offhour drop off at the airport despite that there were multiple representatives who were already at the counter when we arrived to drop off the car. We also had to wait for them to go to the parking lot and inspect the car.

The car exceeded my expectations in performance and size. The service staff had very extensive paperwork requirements, which I was prepared for. They had a poor selection of child seats, especially considering I was being charged a total of $140 Euros for their use, and were reluctant in assisting me with installing them. Additionally, they attempted to charge me for excessive cleaning, including a potential $250 Euro charge for vacuuming. I was able to clean the car manually after half an hour of elbow grease. They were very courteous and helpful otherwise, providing timely service to and from the airport, despite my error in understanding the voucher.

the car is dilapidated and without aircondition! nearly empty fuel in the tank!no body help me when i dropoff the car!