Réservation facile, le locateur devrait connaître le processus lorsque réservé avec Easy Rent Cars

Discount car rental gave us the incorrect information as to where to get their pick up shuttle. Once we got to their counter the wait time was very long even though I was the first in line. Counter employees never acknowledged me and were busy doing other tasks (on the phone ). Car had lots of pre-existng damages.

Personnel dispo patient et aimable. Tout est validé signé. Rien n est laissé ai hasard. Nous étions très rassurés. Location et restitution rapide. Franchement nous étions surpris.. tout s est très bien passé. 2 interlocuteurs différents et 2 pros. Je recommande vraiment cette agence discount. Le véhicule était en bon état et correspondait largement à nos attentes. Nous avons pris l assurance 0 franchise à 7.90/ jour.

J ai bien aimé la possibilité de visualiser l emplacement de l agence avant de réserver pour être proche de notre hôtel Possibilité d annulation Tout était bien organisé Pas de surprises

The insurance on the car was expired. There is no way to return the car after office hours

I had to do a lot of mileage and was given a BIG Jeep instead of a regular car. It ended up costing me twice the amount of the rental in gas for a one-day trip. I was supposed to pick-up the car at 9AM, but I ended up finally getting on the road around 10AM, even though I was second in line. Also, they didn’t accept night drop-off so I had to come back after 9AM on the Monday morning, having to re-arrange my work schedule. This was one of the worst car rental experiences I had.

Car had very cheap quality worn winter tires. I had snow fall 3 days in a row. Couldnt move the car. I call Discount to report this and asked to be refunded. Still no news from them. I had to abandon the car at the parking lot of my company and borrow colleagues cars to move around instead. All other cars around could move except this one. The car was towed back to discount as it couldnt move on snow conditions. Very bad experience.