Even though I ordered on line everything, when I went to pick up the car the lady on the counter took advantage of my jet lag and made me purchase extra insurance which I found out I didn’t need.

That was good

No highly disappointed.

An average experience. The staff was fine. No complications.

Was a smooth booking experience and the best price available.

When i returned the car, the guy found a miniscule chip in the windshield and a small ding on the hood of the car. I told him that i recalled hearing something bing off the windshield when i was driving but did not see or think anything of it. I did not recall a stone/pebble hitting the roof of the car. I was told that i had to put in an insurance claim. Very disappointed in their customer service.

The car was great and the staff were efficient. There was an extra mandatory insurance charge that was hard to spot in signing in.