QEEQ does not reflect the ‘actual’ vehicle supplied, after checking in at the car rental counter.
Not sure how important this is as I have never been offered the car specified, as it is normally ‘or similar’
Most times it’s a bit disappointing!
I am very satisfied with this service! From start to finish, every aspect was handled exceptionally well. The staff were extremely friendly and highly professional, making the entire experience very smooth. Both the product quality and the service attitude were impressive. Highly recommended to everyone, and I look forward to visiting again next time!
The vehicle was a sedan version of an automatic Polo with over 30,000 kilometers on it. The performance and condition were average, and the car was relatively old. Upon returning, I noticed that First Car Rental at Cape Town Airport mainly had small cars, all in average condition.
Car was dirty inside. Had old tissues etc on the floor. Was obviously not cleaned properly
About QEEQ:10.0/10
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