Todo muy bien primera vez que rento auto y fue una buena experiencia, vehículo

Booking through QEEQ is very convenient and straightforward, with detailed reminders about important matters, especially in the hour before pickup.

The return desk wasn't sure if it was vehicle damage and said it needed to be reviewed by the department manager! Two days for a response! It's been two weeks and no news at all! And they still haven't returned my money! Fine, I'll drag this out with you! Anyway, I'm staying here for six months!

The staff was very friendly and professional. The process took about 15-20 minutes, which was acceptable.

They specifically target Chinese customers! The local company tries to scam you during car handover. The car didn't have an antenna when I picked it up, but they tried to charge me for it when I returned the vehicle. Luckily, I recorded a video during pickup showing no antenna. Their excuse was: because I have your deposit. Thankfully, the domestic customer service later refunded me, which was considerate. The local people were terrible, though.

My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.