Dealer did not initially accept the qeeq deposit/voucher. Needed to negotiate and get a refund for this.
Reply by Qeeq: Thank you for your comment. The prepayment you made on our website is AXA insurance. The rental location was not able to check the insurance in their system. If you have any questions or need to claim, please don't hesitate to contact with us.
After leaving the airport, you need to contact the branch to arrange a shuttle bus for pickup. The branch is located about 1.5 kilometers from the airport. Alternatively, you can wait at the airport pickup point as the shuttle buses operate continuously. Overall, the service was excellent, and they upgraded me to a larger vehicle.
The service was excellent, no upselling or hidden charges. When returning the car, because the shuttle bus was about to leave, the staff even helped drive the car to the lot. Nice!
The car was ready and waiting.
It was clean and full of fuel.
It was an easy seamless process.
About QEEQ:10.0/10
First time that I have used this App and it is really good. Helpful and got me a good price.
I appreciated the reminders that it sent me.
I’ve already booked my next hire through it.
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Customer Service
Bad, but sorted out reasonably.
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