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Search for FOX RENT A CAR Car Rentals in Las Vegas

Fox rentals confusion over vehicle class and insurance at pick up location.

Reviewed: Mon, Jun 13, 2022
About FOX RENT A CAR: 9.0 /10
Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.
About QEEQ: 10.0 /10
Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. We will forward your complaint to our supplier and require them to improve. The AXA insurance is not provided by FOX so it will not be showing in their system. Please rest assure that it provides comprehensive coverage for you. Thank you for your understanding.
Ford Mustang 4 Doors image
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Standard | Ford Mustang 4 Doors or similar

Relevant Reviews on FOX RENT A CAR LAS VEGAS AIRPORT

Diter Cru

View more >
Intermediate | Dodge Charger or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Tue, Dec 6, 2022
“Totalmente satisfecho”
About FOX RENT A CAR: 9.0 /10
Todo excelente
About QEEQ: 10.0 /10
Excelentes precios de renta de vehiculos, por eso soy su cliente
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TMaro

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Economy | Toyota Yaris 2 Doors or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Thu, Dec 5, 2019
“Good deal”
About FOX RENT A CAR: 10.0 /10
A little further to get to then I thought but still a good deal.
About QEEQ: 10.0 /10
Great prices and choices.

A.Maheshwari

View more >
Medium SUV | Dodge Journey or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Sun, Jun 16, 2019
“So much time it took for car pick up .. car pick up location also too outside airport .”
About FOX RENT A CAR: 7.7 /10
Car was showing require maintenance again and again . Counter staff sold insurance to us by telling it is compulsory . Even hard selling of buying fuel from them was done .

H.To

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Intermediate | Toyota Corolla or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Sat, Feb 16, 2019
“Worst car rental experience ever!!”
About FOX RENT A CAR: 5.3 /10
depressing agent as I walk in. Grumpy agent despite my efforts to be cheerful. The agent talk in short sentences in heavy accent in whisper. He appeared to be annoyed the whole time. I feel like we had disturbed him for coming in. Never offer a smile from beginning to end. Horrible service! Return car agent move super slow again not cheerful or friendly although his demeanor was slightly better than the check out agent. I get a sense that Fox rent a car agents are lazy, hate their job and does not like customers.

M Cast

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Full Size Van | Dodge Grand Caravan or similar
FOX RENT A CAR
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Sat, Feb 9, 2019
“Great Customer Service, professional and friendly staff”
About FOX RENT A CAR: 10.0 /10
I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.
About QEEQ: 10.0 /10

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