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Search for ACE Rental Cars Car Rentals in Auckland

Probably wouldn't use again

Reviewed: Mon, Apr 22, 2019
About ACE Rental Cars: 4.7 /10
Car was damaged and in poor condition inside and out. When we mentioned this the counter staff didn't seem to care. We weren't shown around the car or given instruction. It had alot of miles on the clock and we were concerned it would get us to our destination. The age and condition of the car it should not be on the road for hire. For the amount of money we paid for hire we did not expect to get something as old and damaged. We are going to put in a complaint to both ACE and AXA insurance. We are still awaiting the return of the $750 holding fee from ACE.
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Mazda Demio image
ACE Rental Cars
Auckland Airport(AKL)
Auckland
New Zealand
Economy | Mazda Demio or similar

Relevant Reviews on ACE Rental Cars Auckland Airport

Crystal Constance

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ACE Rental Cars
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Feb 24, 2025
About ACE Rental Cars: 8.0 /10
Satisfied
About QEEQ: 8.0 /10

Miranda III.

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ACE Rental Cars
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Feb 25, 2020
About ACE Rental Cars: 4.0 /10
I booked a Mazda 2 but got a Tiida with 170,000 kilometers on it. The air conditioning was poor. The return address was wrong as they had moved. It took over 3 hours to find the right place, and I had to pay for an extra day due to the delay.
About QEEQ: 10.0 /10

N.Pasaoa

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Full Size Van | Toyota Estima or similar
ACE Rental Cars
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Jan 8, 2024
“Hertz insurance policy was quite disappointing. In accident, ur fault or not, U stillpay the excess.”
About ACE Rental Cars: 9.0 /10
There’s is no afterhours support. After 4:30pm, there’s no one to talk to.
About QEEQ: 8.0 /10
The guy, Eric, was helpful. He sorted our ace rental booing with hertz.

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Economy | Mystery car or similar
ACE Rental Cars
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Jan 2, 2024
“Good value rental over the Christmas holidays”
About ACE Rental Cars: 8.0 /10
Mid-sized sedan car was provided as the ‘mystery car’ on arrival. No issues with the car during the 2 week hire period. Easy process at pick up and drop off. Helpful staff and only 5-10 minutes shuttle away from the terminal.
About QEEQ: 8.0 /10
Easy to navigate and see available options. Best price by some margin. Would use again.

D.Alcantara

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Economy | Nissan Tiida or similar
ACE Rental Cars
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Jul 24, 2019
“Unfair”
About ACE Rental Cars: 8.7 /10
I have booked cars before and this time was the only that I didn't like much. The car wasn't economy as said before, also it was an old car, which made me be worried with some noises during the trip. Also the price on the app was totally different.
About QEEQ: 10.0 /10

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