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+1-8007618913
Live chat Email us Service Code: 6494412034
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Extra stress this time with vehicle shortage...might lean towards larger 24 hour rental companies.

Reviewed: Sun, Dec 26, 2021
About NU: 7.0 /10
When on time and in line for our prepaid rental NU said they have no more vehicles. We waited approximately 2 hours and got the last vehicle of the day as this location closed at 4pm. We took the smaller class of SUV that was available. The vendor would not allow us to take vehicle without a $15 per day 3rd party liability fee as we were "international" from Canada. The staff were friendly and firm dealing with the vehicle shortage; approximately 10+ more customers with reservations were turned away.
About QEEQ: 10.0 /10
Price drop worked and I have enjoyed approximately 20 or more bookings through Qeeq. Love earning points.
Medium SUV | Ford Explorer or similar

Relevant Reviews on NU in United States

J.Casey

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Small SUV | Jeep Compass or similar
Reviewed: Wed, Dec 20, 2023
“The car was great but the rental charges are confusing and possibly much more expensive than agreed.”
About NU Car: 10.0 /10
The car was offered as an alternative to what I requested - a downgrade for less money from a Jeep to a Blazer. The car was great and performed very well. I am trying to see where I actually paid $160 as promised by the agent. She also stated that a $300 security would be charged and returned to my account. I paid QEEQ $349.77 on 11/17/23 and then was charged $230.73 on 12/18/23 by NUCAR. I need to know when the $300 will return to my account. I expected to pay $160 after the agent described the reduction. I need information and clarification. I'm hoping that I was not ripped off and need to see my $300 deposit returned.
About QEEQ: 10.0 /10
I don't know how to separate NU CAR from QEEQ. The car was offered as an alternative to what I requested - a downgrade for less money from a Jeep to a Blazer. The car was great and performed very well. I am trying to see where I actually paid $160 as promised by the agent. She also stated that a $300 security would be charged and returned to my account. I paid QEEQ $349.77 on 11/17/23 and then was charged $230.73 on 12/18/23 by NUCAR. I need to know when the $300 will return to my account. I expected to pay $160 after the agent described the reduction. I need information and clarification. I'm hoping that I was not ripped off and need to see my $300 deposit returned.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Apr 10, 2021
“Unacceptable - Will never rent from NU again”
About NU Car: 7.0 /10
Waited over 30 minutes to be waited on at counter UNACCEPTABLE!. It takes at least 10 minutes to drive to the offsite car rental pickup, so the 1.5 miles from airport in the description is deceptive.I have never rented a car before where they expected me to wash and vacuum the car prior to returning it before - that can be difficult when the car is full of luggage and people, and I don't know the area so finding a carwash is an added hassle. I won't be renting from this company again. The wait for a shuttle to the airport was ridiculous - We had to wait more than 20 minutes, and people behind us in line were not able to even get on the shuttle bus. They should have had 2 busses running. One other customer called Uber because he was afraid of missing his flight.
About QEEQ: 7.0 /10
Booking was OK, but its a hassle to be talking to a booking agent who is not physically in the local office and can't answer specific questions about the site.

J.Metz

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Nov 4, 2019
“Excellent”
About NU Car: 10.0 /10
Best car rental experience I have had ever! Friendly staff and easy pick up and drop off! Thank you
About QEEQ: 10.0 /10
Great experience... love the price drop feature

L.Kapitzke

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Intermediate | Kia Forte or similar
Reviewed: Thu, Mar 28, 2019
“Stressless, and as promised”
About NU Car: 7.3 /10
Staff was very friendly, I believe the young man's name was Joshua
About QEEQ: 10.0 /10

K.Fillmore

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Mini Van | Dodge Grand Caravan or similar
Reviewed: Tue, May 15, 2018
“Pick up timing was my fault - Canadian credit card in US”
About NU Car: 9.4 /10
Like: Good price, good vans
Dislike: Lots of pressure to buy passes for toll roads. Never crossed one.

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