Was forced into accepting extra charges or leave. Goldcar - never again

Portugal

Reviewed: Fri, Nov 12, 2021

About GOLDCAR: 6.0 /10

I was blackmailed into extra charges over 80 € for picking up the car out of hours and a diesel surcharge. I picked up the car exactly as specified in the rental agreement and didn't request a diesel in the first place. Goldcar told me it's the only car they have left so either I pay or leave. They are thieves.

About QEEQ: 9.0 /10

GOLDCAR

Faro

Portugal

Compact | Ford Focus Estate or similar

9-day rental

Relevant Reviews on GOLDCAR in Portugal

P.Mournian

Portugal

12-day rental

Intermediate | Nissan Pulsar or similar

Reviewed: Thu, Aug 29, 2019

“Enjoyed holiday, no damage to car. Stressful start on initial pick up.”

About GOLDCAR: 7.7 /10

Goldcar informed me insurance excess was fixed at €1600 and this could apply even for the smallest of damage. They almost insisted that I take extra insurance for €300+ addition. Hugely disappointing, especially as the car we got had many many scratches and issues that I had to take 12 photos on pick up.

About QEEQ: 7.0 /10

Excess circumstances Should be made more clear at time of offer and booking.

Portugal

3-day rental

Mini | Opel Adam or similar

Reviewed: Thu, Jul 18, 2019

About GOLDCAR: 3.0 /10

Counter staff were completely unhelpful and rude. Will never use them again.

Portugal

10-day rental

Intermediate | Nissan Pulsar or similar

Reviewed: Tue, Jul 9, 2019

“Good Price, good online service. Will use again.”

About GOLDCAR: 10.0 /10

5 minute queue which was fine. easy car pick up on first floor. drop off well signed. car inspected and confirmation email no added fees. i have used GOLDCAR many times and this was the slickest experience. thanks easyrent and goldcar.

About QEEQ: 10.0 /10

excellent broker will use again

Portugal

4-day rental

Mini | Opel Adam or similar

Reviewed: Wed, May 22, 2019

“I should stick to better rental brand”

About GOLDCAR: 6.0 /10

Took far too long to pick up car. Had to wait to have car inspected as didn’t take insurance and was 9 other customers waiting to do the same. Car was covered in scratches that weren’t logged. Terrible process.

About QEEQ: 10.0 /10

Portugal

4-day rental

Economy | Ford Fiesta or similar

Reviewed: Sat, Apr 13, 2019

“Excellent car hiring service”

About GOLDCAR: 8.0 /10

Was very happy with vehicle condition as it was new car just 1400 km. At pick up counter was kind of mis guided about additional insurance stuff. It felt like they are trying to force sale additional insurance. Otherwise overall it was very good experience.

About QEEQ: 10.0 /10

Best price car hire though with first rental discount. Very for money. Definitely recommend.

Was forced into accepting extra charges or leave. Goldcar - never again

Relevant Reviews on GOLDCAR in Portugal

Pay for Car Rentals with Crypto