Exceeded expectations! Perfect is good enough for me!

very, very slow service but friendly service staff

Check in and wait was better than expected and than is normal at other rental car places. No cars were available and a 10 minute delay ensued an a compact car was washed and made ready.

No wiper fluid topped up, electrical chargers didn't work at all, cruise control didn't work every time, tire grip not the best. Paid extra to upgrade and it didn't feel like an upgrade at all.

I have never been straight up swindled by a company in my life. This is exactly what happened with FOX RENT A CAR. My heart hurts every time I re-live what happened to me. You should never do business with a company like fox rental. I told them that I did not need any type of insurance from them since my credit card and personal insurance covered everything. The guy behind the counter, smiled and said okay. He then proceeded to charge me for the personal insurance and told me, don’t worry, it’s just a deposit and it’ll be returned back to you. It’s my fault, I trusted him and signed on because I didn’t think the swindling would be against the law. I felt like I was in third world country or something. Anyways. I will never do business with FOX CAR RENTALS AGAINS.

depressing agent as I walk in. Grumpy agent despite my efforts to be cheerful. The agent talk in short sentences in heavy accent in whisper. He appeared to be annoyed the whole time. I feel like we had disturbed him for coming in. Never offer a smile from beginning to end. Horrible service! Return car agent move super slow again not cheerful or friendly although his demeanor was slightly better than the check out agent. I get a sense that Fox rent a car agents are lazy, hate their job and does not like customers.