Unlike other car rental companies, this one requires bank statements and address information for residents in the UK. As a result, I couldn't rent a car and didn't get my money back. It's a blatant unfair policy. It's time to take this to consumer protection.
“Manchester Airport is the worst place of. Off airport rental at Manchester is not worth the hassle.”
About Easirent:7.3/10
It took over half an hour waiting in the rain for someone to pick us up. When someone finally showed up it was to drop someone off and they had no idea we where waiting.
“Good experience in general , car was new and clean staff was helpful”
About Easirent:9.3/10
i didn't like the fact that they tried to sell me additional insurance , although I told them that I bought insurance from Easyrent during my booking. They said this is not their insurance and requires a lot of paper work if anything happens.
“Worst customer service experience from the lady at counter Ms Huma. Attitude very uncustomer friendl”
About Easirent:7.0/10
Worst customer service experience from the lady at counter Ms Huma. Attitude very uncustomer friendly, lazy and uninterested. Made the experience painful & put me off dealing with easirent ever. The woman needs to be put on other duties, certainly not anything dealing with customers. This could have been an entirely different experience if it wasn't for the booking experience at the counter with Ms Huma at the Manchester Airport branch.
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