i would not rent from noleggiare again

Smooth process

The car model was changed without prior notice.

I rented a seven-seater car, but when I arrived at the rental company, I was told they only had five-seater cars available. They forced me to switch cars without refunding the price difference, and I had to rely on the intermediary platform to get back part of the cost. Do not rent from this company under any circumstances.

The overall service was acceptable, but they kept emphasizing that the insurance bought through the Zuzuche platform was not related to them, and continuously recommended us to purchase their own insurance on-site. We refused multiple times, yet they kept explaining persistently. We rented two cars, and for the first car, we ended up buying the full coverage insurance they recommended for €184, after which they finally continued the process. The more I thought about it, the more it felt wrong, because we had already purchased full coverage. So, I contacted Zuzuche's customer service, which was great—available 24/7—and they informed me that we could refuse their insurance. For the second car, we firmly rejected their insurance, and the deposit changed from €100 to €800, and the process was completed.

Kept pushing insurance