i would not rent from noleggiare again

Good, the service was very nice. There were a few more people during car pickup. The car provided was brand new, with less than 5000 km mileage, diesel engine, and very easy to drive.

On pick up location, Noleggaire staff appeared helpful until they started up selling and denied our booking was of 4 door car and instead offered a very small / tiny car with door under our booking. They were identifying cars with categories A, B, C, etc. Whilst booking was done on small, medium, large, etc. Car basis.

The line was long, and the staff at the counter were slow. The pickup location was far from the counter. It was raining that day, and we had to walk a long distance. They finally gave us a downgraded small car, which felt overpriced. We ended up being 40 minutes late for the meeting with the client. This car rental company is really unreliable.

The counter service was a bit slow, but the efficiency at the pickup and drop-off locations was very high, and the staff was extremely enthusiastic and helpful with any issues. They did not push insurance aggressively at pickup, which made the experience very pleasant. They also conducted a joint inspection of the car at pick-up and proactively pointed out any hard-to-notice damages. I will likely choose this company again next time!

Counter staff where fine. Tried the usual sale of extra insurance which I didnt require. Explained everything I needed to know. Drop off was fine with key box as it was out of hours, however in hindsight I will try and use a 24 hr one in future. Not overly happy about having to top up AdBlue, this should be their expense. Was told I have 1500km but top up showed 600km. After returning home they have tried to claim i damaged one of the alloys on the vehicle. This damage was present when i collected the vehicle, and have video proof, still waiting to hear back from them.

No problems.