Exelent experience

The service was attentive and very polite.

Picked up the car right at Miami airport, very convenient.

Good service attitude, quick pick-up time

Everything was fine, except the rental car building was a bit far from the airport. Dragging our luggage for a long time and taking the light rail was quite tiring. The queue time was okay, but some people cut in line, especially South Americans. When we tried to reason with them, they pretended not to understand English. My husband spoke to them in Spanish, and only then did they step back, but they glared at us. Very poor manners, although this isn't the rental company's fault, just venting. There were no sales pitches for insurance, they didn’t even mention it. After using a credit card for the deposit, we haven't received the toll bill yet. We'll see if the charges are reasonable.

The car is advertised as a Mustang or similar - there was ONE Mustang, that someone was sitting in, and then there were about 14 other convertibles, none of which had comparable boot space. In fairness, when we returned, they reduced our rental by one day because of the non-availability of the Mustang