Terrible

I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

They are running a scam and making you pay cash for minor scratches and tiny dings that were already there.

We are canadian and this was our first time with RIGHT CARS. With other car rentals, we don't pay extra for the insurance and we show proof of our canadian insurance. The person in charge would not let us pick-up the car because we were not insured with an american company. After a long discussion and being asked to make an authorization for 2000 $ on our credit card, I phoned EasyRentCars and registered a complaint. I called a friend to pick us up since we were stuck with no car. In a last attempt, the lady asked to see our voucher and finally said that the 2000$ was guaranteed by EasyRentCars in our voucher and finally let us go with the car.

Like: I didnt have any problem everything was so perfect