Won't come back to Easyrentcars.com

Picking up the car was quite convenient, but I rented a Camry and was given an Altima. CarPlay was inconvenient to use and often disconnected.

It's acceptable, but internal management needs improvement.

The rental process was convenient. Returning the car was simple; just hand the keys to the personnel. The whole process was easy and straightforward, and the invoice was automatically sent to my email. The charges were clear.

Counter staff wasn't helpful and they overcharged us in my opinion. Wouldn't have rented a car if it was going to be $300 for a weekend....absolutely absurd. Weren't helpful once we returned the car, when we got the car lady tried to explain all fees and I get gas/toll pass but those don't add another $140 to put it to $200....ridiculous and wouldn't recommend or use this company again.