Excellent

They added a lot of extra insurance without informing me, which I only found out at checkout. It feels deceptive.

The attitude was bad. The insurance I bought showed up differently or not at all on her computer, and I was demanded to buy more or bear the consequences. I had to sign the same form three times.

Like: Got to airport and went to counter.had to wait for people who hadn't pre booked to be served.got served quickly and efficiently with no problems , then off to collect the car.car was not the model I was expecting but was nearly new and better than the model I'd ordered.have travelled a lot to different places in Florida and quite happily say this was a great deal /price for the car I ordered and I would certainly use this company again in future holidays..i was very impressed with the company and service.
Dislike: Having to wait over half an hour when I had pre booked my car 2 months earlier.(had just got off an 8 hour flight with 3 kids in tow!!

Like: Quality/Price Efficient service
Dislike: nothing

Like: The car received was better than I had ordered, was no hassle to sort and find and simple to drop off. We had no issues with the car and it more than met our expectations at an excellent price