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good to start, dissapointing at the end

Reviewed: Thu, Feb 28, 2019
About Europcar: 9.0 /10
The car drove really well, the counter person was friendly, the car had some scratches on it we showed the counter person, he said the scratches were superficial and didnt count. We took photos, LUCKY when we got back they emailed me to say there were scratches on it that werent there before. the ones they said were all the ones that were already there.
About QEEQ: 8.0 /10
Medium SUV | Mitsubishi ASX or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Archer Broad

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Reviewed: Sun, Mar 26, 2017
About Europcar: 2.0 /10
The staff at Launceston Airport were terrible. They didn't provide the Toyota RAV4 I reserved and downgraded me to a Corolla without indicating a price adjustment. There were two of us, and they upgraded us to a three-row, seven-seater SUV, claiming it was a five-seater and not too big, obviously just trying to fob us off. We started the process at 5 PM, and by past 7 PM, after numerous negotiations through our rental company, the staff eventually said there were no Corollas or any small cars left, only this large SUV, take it or leave it. It was clearly unreasonable and abusive.

M.Sanam

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Medium SUV | Kia Sportage or similar
Reviewed: Tue, Feb 18, 2020
“Excellent and easy.”
About Europcar: 9.7 /10
As the Airports are busy place, you need to keep at least 2 people for processing.
About QEEQ: 10.0 /10
Na

l.zhang

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Fri, Jan 3, 2020
About Europcar: 10.0 /10
I will hire a car again next time
About QEEQ: 10.0 /10

J.Rattray

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Feb 21, 2019
“When i book a Corolla I would prefer a Corolla”
About Europcar: 9.0 /10
I booked a Corolla and was given an Outlander that was heavier on petrol usage and more difficult to park
About QEEQ: 9.0 /10

A.Mclean

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Economy | Kia Rio or similar
Reviewed: Wed, Feb 6, 2019
“Great staff, smooth car”
About Europcar: 10.0 /10
The counter staff were amazing. Knew their shit, no confusion, 10 out of 10
About QEEQ: 10.0 /10

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