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Cheaper than going direct and once we had the car no problems

Reviewed: Mon, Jan 6, 2020
About Europcar: 9.3 /10
Difficult to get a quote on comprehensive insurance and when i did, it did not match that quoted at the counter which was higher, the desk assistant was helpful in sorting this out Europcar had non of our details in the system or any other customers so it was an over an hour to process six customers with only one member of staff on duty, created for a poor customer experience
About QEEQ: 10.0 /10
I did not need to interact with Easyrentcar. One area for improvement would be a local Australian number for help, you have it for New Zealand, why make Australia call Singapore?
Economy | Kia Rio or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Ellie

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Medium SUV | Ford Everest or similar
Reviewed: Fri, Feb 14, 2025
“Qeeq are my go to!”
About Europcar: 10.0 /10
No complaints with Europcar, excellent service at the desk. Made the collection process really simple and easy. Even though we got given a slightly different car than requested, the car we got was perfect. Brand new with all the extras. A real good quality car meaning our road trips was very comfortable.
About QEEQ: 10.0 /10
Second time using Qeeq and have 0 complaints. I didn’t hesitate to use Qeeq for our 5 day trip to Tasmania after our excellent experience 2 years ago. Used Qeeq insurance too, and that made it a whole lot less stressful as I didn’t need to panic when some companies scare you into buying additional insurance as I knew I was all covered. 100% recommend Qeeq if you’re visiting Australia, their deals are spot on meaning you can get the car hire and insurance cheaper without missing out on quality cars. We’ll be back if we need to hire again!
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Kitty Evans

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Reviewed: Thu, Apr 7, 2016
About Europcar: 10.0 /10
The car rental process is right in the arrival hall of Launceston Airport, and the cars are parked in the rental company’s parking lot next to the airport.
About QEEQ: 8.0 /10

M.Sanam

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Medium SUV | Kia Sportage or similar
Reviewed: Tue, Feb 18, 2020
“Excellent and easy.”
About Europcar: 9.7 /10
As the Airports are busy place, you need to keep at least 2 people for processing.
About QEEQ: 10.0 /10
Na

R.Kapatan

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Economy | Kia Rio or similar
Reviewed: Mon, Jan 13, 2020
“very good”
About Europcar: 9.7 /10
I was upgraded at no additional cost However the cost of the rental was high. Perhaps it was peak season
About QEEQ: 10.0 /10

L.Halliwell

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Full Size | Holden Commodore or similar
Reviewed: Wed, Jan 8, 2020
“Charged for extra fuel despite filling tank in car return”
About Europcar: 9.0 /10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff. Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
About QEEQ: 10.0 /10
Went smoothly

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