i'm sure a common experience, the car i rented was unavailable. i was forced to take a larger car.

r.buege

United States

Reviewed: Sun, Feb 24, 2019

About Advantage: 6.7 /10

car was fine, just not what i rented. why can't car rental businesses provide the "reserved" car i rented?

Compact | Nissan Versa Note 2 Doors or similar

11-day rental

Relevant Reviews on Advantage Phoenix International Airport

T.Marks

United States

7-day rental

Full Size | Toyota Camry or similar

Reviewed: Tue, Nov 12, 2019

“I would rent from them again.”

About Advantage: 9.0 /10

Car windows were down when we got the car. When were got back in the car later after the windows were up, the car smelled like smoke.

About QEEQ: 8.0 /10

S.Noble

United States

7-day rental

Full Size | Toyota Camry or similar

Reviewed: Sun, Nov 3, 2019

About Advantage: 10.0 /10

Friendly service

About QEEQ: 10.0 /10

Love easyrent. My new go to!

L.Carbone

United States

10-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Thu, Sep 26, 2019

About Advantage: 9.0 /10

The drop off person at the airport was very nice and gave great customer service.

About QEEQ: 9.0 /10

R.Newman

United States

11-day rental

Standard | Toyota Camry or similar

Reviewed: Tue, Mar 19, 2019

“Tried giving me a minivan after complaining all of a sudden they had what I reserved”

About Advantage: 9.3 /10

Give you what you paid for without a fight

About QEEQ: 10.0 /10

Jesse Gow

United States

14-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Wed, Dec 26, 2018

“Quick online booking,zero communication between third party online and front desk staff”

About Advantage: 8.7 /10

Upon arrival i was very miss lead on the options i had previously purchased.at the time of of arrival i was told of no insurance,a small 3 cyl car and no discount for 1 day early return.i was charged a extra 300$ for insurance when clearly i had purchased it already online beforehand.myself being calm and asking what was the excuse for the extra charges,the front counter staff had zero explanation for extra charges and wasnt provided with honest straight answers on my paper work i had provided,they were just quick to get my credit card funds.being accomadating to my requests,they had “granted” me a complementary upgrade vehicle which was the exact one i had payed for online anyway. For the next 2 months i have once again booked my rental vehicle through you guys again hoping to see what future changes can be applied Jesse gow

i'm sure a common experience, the car i rented was unavailable. i was forced to take a larger car.

Relevant Reviews on Advantage Phoenix International Airport

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