The original car was not available at the time so they upgraded me to a svu which was more practical

Car was quite old, not in great condition. battery failed on last day. Great service from the team, they came and jumpstarted the car.

Car was great, process was simple and quick. Only comment was I waited for a pickup shuttle at the airport took a half hour... this was mainly due to me not noticing the small "carhood" sign on the white van. Could benefit from having better advertising/signage on the van like some of the other rental companies.

Price ending up being more than expected.

Good experience with Carhood.

The little Getz I hired did the job well and with no real problems whatsoever. I haven’t received my deposit bac yet so that is yet to be seen, but have no bad thoughts about my deposit being returned.

Cool and easy car share experience

Had my bond held due to 'missing eTag' that wasn't actually missing just needed to look further (or have it mounted properly). There was a lack of communication in regards to this issue. Initially i was told it was lost but not provided with any evidence evn though they claimed that there was a photo showing the eTag prior to me collecting. After it was located i wasn't informed that the issue had been resolved althoygh i did get notification that the bond had been returned. The communication could have been better, it's not pleasant being accused of taking an eTag and having the bond held so comminucation is important.