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Ordered a Large SUV, only to be given a standard SUV with little compensation.

Reviewed: Mon, Feb 4, 2019
About Europcar: 7.3 /10
Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.
About QEEQ: 7.0 /10
Large SUV | Toyota Kluger or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Una Coleridge

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Reviewed: Sun, Mar 24, 2019
About Europcar: 8.0 /10
The staff were very helpful.

M.Sanam

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Medium SUV | Kia Sportage or similar
Reviewed: Tue, Feb 18, 2020
“Excellent and easy.”
About Europcar: 9.7 /10
As the Airports are busy place, you need to keep at least 2 people for processing.
About QEEQ: 10.0 /10
Na

R.Kapatan

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Economy | Kia Rio or similar
Reviewed: Mon, Jan 13, 2020
“very good”
About Europcar: 9.7 /10
I was upgraded at no additional cost However the cost of the rental was high. Perhaps it was peak season
About QEEQ: 10.0 /10

J.WHELLUM

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Economy | Kia Rio or similar
Reviewed: Mon, Jan 6, 2020
“Excellent experience”
About Europcar: 10.0 /10
Everything went as expected. Great experience
About QEEQ: 10.0 /10
Excellent service

Hueh Fen Siew

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Dec 16, 2019
“Ok but could be better”
About Europcar: 9.7 /10
We did not like the extras we have to pay. Would prefer to have all paid up front and taking the car will be much easier. I hope all bookings will ge all inclusive next time. Seems like we have to add on so many little things. Adds up to the cost which is hidden in the initial booking. Leaves a bit of a bad taste.
About QEEQ: 10.0 /10
Booking ok. The rest not working well

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