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Ordered a Large SUV, only to be given a standard SUV with little compensation.

Reviewed: Mon, Feb 4, 2019
About Europcar: 7.3 /10
Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.
About QEEQ: 7.0 /10
Large SUV | Toyota Kluger or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Owen Thorndike

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Reviewed: Sun, Feb 23, 2020
About Europcar: 10.0 /10
Big company worth trusting
About QEEQ: 10.0 /10

Annabelle Robeson

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Reviewed: Fri, Oct 13, 2017
About Europcar: 10.0 /10
The service was very efficient. Since the rental fee was prepaid, the car pick-up process at the store was super quick. I paid a 100 AUD deposit, which was reasonable. When returning the car, I parked and saw an elderly gentleman inspecting the vehicle. After a quick two-minute check, everything was good, and I was able to leave immediately.
About QEEQ: 10.0 /10

Kitty Evans

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Reviewed: Thu, Apr 7, 2016
About Europcar: 10.0 /10
The car rental process is right in the arrival hall of Launceston Airport, and the cars are parked in the rental company’s parking lot next to the airport.
About QEEQ: 8.0 /10

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Economy | Kia Rio or similar
Reviewed: Mon, Mar 4, 2019
About Europcar: 9.3 /10
Car was a bit dirty on the outside, It was a weird stain looked like coffee or something brown? Other then that, the car was great!
About QEEQ: 10.0 /10

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Sat, Mar 2, 2019
“Same product for less”
About Europcar: 10.0 /10
As Easyrent is a different company the Europcar found it difficult to access the booking information and had to add the second driver information manually, which took a little time. Not sure if this is a common problem or not?
About QEEQ: 10.0 /10

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