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Ordered a Large SUV, only to be given a standard SUV with little compensation.

Reviewed: Mon, Feb 4, 2019
About Europcar: 7.3 /10
Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.
About QEEQ: 7.0 /10
Large SUV | Toyota Kluger or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Reginald Thoreau

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Reviewed: Fri, May 23, 2025
About Europcar: 10.0 /10
Pretty good, friendly attitude.
About QEEQ: 10.0 /10

Prudence Kennan

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Reviewed: Tue, Jan 9, 2018
About Europcar: 10.0 /10
Picked up the car at Launceston Airport, very convenient, you can see it right after getting off the plane. Car condition was good and both pickup and return were easy. Even though I don't speak English, it was no problem. The staff were very friendly.
About QEEQ: 10.0 /10

J.Hodge

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Full Size | Holden Commodore or similar
Reviewed: Fri, Oct 11, 2019
“Staff were polite however I was never going to get the car or equivalent size car but they had my mo”
About Europcar: 6.0 /10
The vehicle was not as booked and I doubt if there ever was. As they know you have no other option as the car was paid for you get whatever they give you. Obviously a common practice of MOST car hire companies in Australia. Don't know why you associate yourself with these businesses
About QEEQ: 10.0 /10

Marcus Steve

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Economy | Kia Rio or similar
Reviewed: Sat, Aug 10, 2019
About Europcar: 9.7 /10
Car was clean, though pick up took around 30 minutes or more. Process and documents of people in front of us were very slow. Our pick up once they were finished was about 10 minutes.
About QEEQ: 10.0 /10
App super easy and price competitive.

Hussein

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Mar 14, 2019
“Excellent”
About Europcar: 10.0 /10
The car was spacious, clean and comfortable. It was a great deal for the price.
About QEEQ: 10.0 /10

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