rental car horrible with major staining. surprise deposit requests for $500.

Not located at airport Returned early due to early departure due to Hurricane Dorian but no refund Additional $170 charge to add additional driver How do you calculate overall score as 2 when everything is checked as a 1? Car was stained Shuttle van was dirty Pickup place at airport difficult to find Attempt to charge $10 for tolls / upon refusal threaten to charge $25 per toll if I didn’t pay the $10/day Required personal insurance coverages page (who carries that?) or force to take Easirent insurance. Not a bargain with added charges. Never again I will only deal with known, reputable companies in the future.

Car not available at arrival. Car not cleaned properly.

Good customer service. Poor car condition, brakes were loud, car had dints in the front & side, gas tank wasn’t full, and the car wheel would shake while driving.

Everything went very smoothly from start to finish. Counter Agent Kavel Smith was extremely helpful and courteous. One suggestion would be to wash the interior of the airport van. It looked like it was rained on inside!

Wisner was profesional guy and didnt push me to buy extra things like other people do.