The desk rep was rude. He threatened me with additional charges.

The car had a slow leak in the front left tire so I had to stop twice to pay money in a air pump machine to fill in up. When you drove slow, you could feel like one of the tires were out of round because you felt like you were riding a horse. Also, it made noise in the back tire area like something was stuck in it but I couldn't find anything. When I was going slow, people around me would motion to me that I had something wrong with the car. It was clean, had plenty of room from 2 people with 2 large suit cases and 2 small and got great gas mileage.

Did not speak very well english. Insisted I needed extra insurance even though I checked with my insurance, and they also listed my insurance as acceptable insurance. This place is the shadiest place I've ever tried to rent from. Talked to the shuttle people and they said there's been lots of problems with these people before, many many times. Would never want anyone to be scammed by these people again. They gave me an old car that was pretty dirty on the inside. Call ahead and confirm necessary insurance. Don't waste your time with this place! Yes, this place is extremely shady. They use gmail addresses for everything. Really not professional at all.

It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again

The counter staff was very nice and helpful.

Since I discover easyrentcars I always travel with you and I recommend to everyone I know. Thanks.

I paid $107. On line. When I got to the container office the man told me $98.00 more for add on. I have aaa car insurance in nj and brought proof,not excepted. I wanted to pay for tolls cash,no. I had to accept the sun pass of the office 12.99 Per day. Horrible. I will contact better bureau of business with a complaint