Nice car, good price, but long wait for shuttle bus.

s.stark

Canada

Reviewed: Tue, Jan 22, 2019

About Routes: 8.7 /10

shuttle bus took way too long to arrive. I called Routes immediately upon arrival and was told the shuttle would pick me up in about 10 mins. After 20 minutes, I called again and was told it would be another 10 minutes. Finally, I was picked up after 30 minutes. It was -14 degrees celsius on that day and standing outside, waiting for 30 mins was frustrating. The representative at the desk was not at all apologetic. Otherwise, I was happy with the service. The car was very nice, clean, and more spacious than I was expecting.

About QEEQ: 10.0 /10

Intermediate | Honda Civic or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

K.Wagner

Canada

1 days rental

Medium SUV | Nissan Rogue or similar

Reviewed: Tue, Dec 10, 2019

“No complaints. The shuttle driver could have been a bit more helpful and personable”

About Routes: 8.7 /10

We had a car that only had 2,000 km on it. Car was clean and ran great

About QEEQ: 8.0 /10

M.Hart

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Sat, Aug 10, 2019

“Car missing black casing left outside mirror (but mirror functional), left back tire @ 20lbs!”

About Routes: 9.3 /10

Recommend checking tire pressure as this is a key for safety. Driver to and from YOW was excellent.

About QEEQ: 8.0 /10

J.McEachern

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Mon, Sep 17, 2018

“Very satisfied with overall deal. Would recommend to others.”

About Routes: 10.0 /10

Like: Only put on a few kliks, but still very worth the cost.
Dislike: Nothing

B.Moss

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, Sep 12, 2018

“it was good!”

About Routes: 8.2 /10

Like: Julie and the girl that served us when we turned the vehicle in were both excellent! Vehicle ran well and was ready when we arrived.
Dislike: Car was not that clean....clearly the renter before us had young children and the windows were covered in small hand prints. It was not a big deal but after we left and drove in the sunlight the front window was a mess and had clearly not been cleaned at all.