Great Rentals - awful cars

Great Rental has moved near Auckland Airport, the location is relatively remote so be mindful when returning the car. The staff is very nice and can offer advice about local matters.

Everything was good except for the part that the previous driver had left a lot of hair and litter in the car and Great Rentals did not bother to clean it.

Do ask about the excess and the insurance and they do not mention it. We had to ask a couple of times, I guess it was just the language barrier.

Can not thank Easy rent cars enough for finding such a great deal!!

The first car they tried to give me was unacceptable. The stereo and GPS nav was all in Japanese, and the service agent couldn't help me change it. Also there was a strange device near the driver's seat the agent couldn't identify. And the car smelled like old cigarette smoke. My first thought was that it was an employee's car they were trying to give me. Fortunately they gave me another car, and this one worked out fine.

Very easy and clear to use. Great rates.

Radio was in Japanese and we couldn’t use it. Please make sure radio is in language of your customer.