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Search for Routes Car Rentals in Chicago

Poor customer service.

Reviewed: Tue, Jan 22, 2019
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.
Kia Rio image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

Aleks

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Nov 7, 2019
About Routes: 9.0 /10
Since during my trip has been snow and winter conditions on the road I missed in the car equipment for cleaning the windows from ice and snow and winter tires too.
About QEEQ: 8.0 /10

M.Miscicka

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Sep 4, 2019
“We get Jeep Wrangler in price of Ria Kio so we do love it!”
About Routes: 8.7 /10
It was fun to drive this car!
About QEEQ: 10.0 /10

J.Appelgren

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Full Size | Nissan Altima or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Jun 21, 2019
“Great deal... poor service”
About Routes: 9.0 /10
Great price! Car was not as clean as it should have been on the inside and was released to me on pick up with 1/4 tank of fuel. Easy to dismiss this as price was great.

D.Sears

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Jun 19, 2019
“Excellent price, no problems.”
About Routes: 9.3 /10
Arrived around 7:00PM on a Saturday. The gentleman at the counter was very friendly and helpful, but kept getting distracted by phone calls because he was the only one at the counter. When we finished our check-in, he ran all the way through the lot to pull our car up. I could tell that he felt badly that it took so long - not his fault. Excellent service on his part.
About QEEQ: 10.0 /10
Worked as expected.

H.Gillis

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Compact SUV | Kia Sportage or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Sep 13, 2018
“Good experience”
About Routes: 8.8 /10
Like: The experience from Routes was overall good and a good value. We def enjoyed popping the top on our Wrangler rental.

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