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Search for Routes Car Rentals in Chicago

Poor customer service.

Reviewed: Tue, Jan 22, 2019
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.
Kia Rio image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

Barret Sander

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Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Apr 17, 2019
About Routes: 2.0 /10

Papi

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Aug 14, 2019
“Great staff.”
About Routes: 8.3 /10
Easy process. They tried to give me a different type of vehicle saying they did not have any available but then found keys to the type i had requested originally. The vehicle was missing an antenna and the interior roof was dirty. The staff was fast and ready to help.
About QEEQ: 10.0 /10
Cheapest prices around. I've used Easyrentcars several times and have not been disappointed.

R.Asbury

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Jun 7, 2019
“Your not renting here your making a mistake.”
About Routes: 10.0 /10
Great people very helpful and polite from pick up to drop off great service.
About QEEQ: 10.0 /10
I will never rent a car any other way the price was amazing and service was excellent

Mohammad Siddiqui

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, May 16, 2019
“Unbelievable”
About Routes: 9.0 /10
Yes, I wish I could have the same deal and experience for my immediate trip.
About QEEQ: 10.0 /10
Yes, yes, yes...

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, May 10, 2019
“Great value but not the vehicle I had reserved.”
About Routes: 9.0 /10
Booked a small car and got an unwelcome behemoth gas guzzler
About QEEQ: 10.0 /10

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