Not helpful at all

D.MORROW

United Kingdom

Reviewed: Fri, Jan 18, 2019

About Easirent: 7.3 /10

My flight was delayed by 5 hours because of the drones at Gatwick. When I got to the rental place they had given my car away as they thought I was a NO SHOW. They must have known the airport had been closed and the flights were delayed. They would not honour my booking and said that they could give me another car but i would have to pay more. I had travelled from Australia that day because my father was unwell and had to get to Essex asap. I felt under pressure and paid additional monies to get on my way. The staff were most unhelpful and i wasnt the only one who thought this. There were a few of us waiting for cars to pick up at the same time whose flights had been delayed. Will not be using them again. Total rip off. BEWARE.

Compact | Fiat 500l or similar

1 days rental

Relevant Reviews on Easirent Gatwick Airport

Dom

United Kingdom

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Mon, Mar 9, 2020

“A surprising sting in the tail”

About Easirent: 6.3 /10

The car was good - a Skoda estate. My issue was the £55 they automatically charged for processing (in effect passing on) an erroneous car parking fee. Not happy about this - I guess read the small print; it was I’m sure in there. It’s a bit of trek by shuttle bus to the back of the crown plaza hotel in Crawley- show the driver your booking to waiver the bus charge. They are infrequent- 2 / hour - so check times. Don’t forget you need a *credit* card with your address matching your drivers licence and £1500 to be blocked out, or you will get royally screwed for insurance charges. Good luck!

S.Belkin

United Kingdom

1 days rental

Compact | Ford Focus or similar

Reviewed: Tue, Sep 10, 2019

“Helpful staff!”

About Easirent: 10.0 /10

excellent

About QEEQ: 10.0 /10

fast and easy

S.Belkin

United Kingdom

1 days rental

Compact | Ford Focus or similar

Reviewed: Tue, Aug 27, 2019

“Nice and Smooth!”

About Easirent: 10.0 /10

Good service and conveniently based near hotel.

About QEEQ: 10.0 /10

nice and fast booking

R.Green

United Kingdom

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Wed, Jul 24, 2019

“Served its purpose.”

About Easirent: 9.7 /10

The car (a peugeot 308 Auto) was very good apart from the fitted dash cam which was only stuck on the windscreen, kept coming unstuck and swinging under the mirror. Had to tuck it under the mirror in the end as was a distraction. Take photos of any marks/damage to wheels or bodywork before accepting car to prove innocence on returning. To be fair, Ben suggested that I do that for my protection. Also the Service warning light kept coming on suggesting a service was overdue but still a nice car.

About QEEQ: 8.0 /10

New to me but the Price Drop Protector worked well on my original booking (Fiesta) but was of no use to me as I had to change the car at the last minute. Great idea though.