LOTTA BANG FOR THE BUCK

Thrifty staff are very limited, you have to figure out everything on your own. No one explains anything to you, and their attitude is very poor. The vehicle was not the model I booked, and when asked about it, nobody seemed to know.

Make sure to take a photo of the fuel gauge and mileage before starting. If it's not a full tank, you really need to report it. I received a car with an empty tank, thought it was normal, but it turned out it wasn't! They tried to charge me a penalty, but luckily I kept the receipt for refueling.

The car was very old and had a strong odor.

Had trouble with domestic credit card during pickup. Ended up charging $64 first to complete the process. Not sure if it will be refunded. Card was fine. Overall experience was average.

The order required a red or blue car, but when we arrived at the store, they had orange and blue cars in stock. They gave us a white car without any explanation. When we exchanged the car, there was no mention of any compensation, and they directly charged my credit card $100! Very unprofessional company, will never rent from them again!