Long waiting time to pick up car

A.Ng

Thailand

Reviewed: Thu, Sep 6, 2018

About Europcar: 8.8 /10

Dislike: The condition of the vehicle was excellent. Very clean and low mileage. However, the waiting time for pick up was far too long. It was around 12 midnight and there were only 1 other customer in front of me. However we have waited more than 20 mins for the vehicle to arrive. Including the documentation process, the overall pick up time is up to 30 mins.

Intermediate SUV | Honda BR-V or similar

1 days rental

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