Easy rental process

Overall great experience, and the deposit was refunded quickly.

When picking up the car, the store staff kept adding various extra charges (mostly insurance). After I told her I didn't need them, she would remove the cheapest one, and this process repeated several times, wasting a lot of time. Eventually, she insisted I keep a third-party liability insurance, claiming it was necessary as it was not included in the original rental contract. Additionally, there was a small incident when picking up the car. One staff member told me I could choose between two cars, and I picked a newer-looking red one. At the exit, another staff member said the red car was already reserved and asked me to switch to the other car. While transferring my luggage, I forgot my backpack in the red car, which had my wallet (various credit cards), laptop, and other items. I drove to my friend's place over 60 kilometers away from the airport. It wasn't until after dinner (around 10 PM) that I realized my backpack was missing. Unable to reach anyone by phone, I had to drive back to the airport. Fortunately, the duty manager had kept my backpack and checked its contents. Despite driving over 100 kilometers round trip and returning to my hotel late at night, I was relieved to recover my backpack.

Buen auto

Me dieron un precio y la perdona del mostrador me cobro el triple. Precios engañosos. Jamás contrataría de nuevo

The suv exceded my expectations.

I am happy to select this company because I found what I wanted: to reserve a car and pay at pick up. Other companies asked me to pay in advance. I surely will continue using EasyRentCars.

I travel every 2 weeks and have used thrifty every time. I was very Disappointed in the options of compact cars as most of them were in poor condition. I had to chose one that was in decent condition but smelled like smoke.