Great Value and Pleasant Experience

1. I reserved a Wrangler, but when I arrived at the rental location, they told me there were no cars available. I had to drive all the way from Hilo to Kona Airport on the third day to return the car, which was very inconvenient. 2. Even though I returned the car with a full tank of gas, I was charged for fuel and had to call afterward to dispute the charge.

The employees at the rental company always push services. They strongly recommend the toll road fee card service, which costs $14 per day. It's crazy. The Mazda 3 I got had a tire pressure issue and was leaking air within 24 hours. I had no choice but to accept it, contact a repair shop, and pay out of pocket for a tire repair, wasting most of my day. It is highly likely the car already had tire issues when picked up.

Very good

The car was good. I did not appreciate the deposit / even though I was a thrifty renter but I will be prepared next time

I feel some of the fine print was “fine”,but the rental was great

Like: Super friendly check-out. Quick! Car better than expected. everything went smoothly. Rolled into to drop off and Aeseret had me up and on my way in minutes. Shuttle was waiting to go back to the airport. Thanks so much!