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Planning your journey to beautiful Croatia from Singapore and considering renting a car to fully experience its scenic drives and stunning coastal roads? Here’s everything you need to know before hitting the road.
  • Can I use my Singaporean driver's license in Croatia?
  • What insurance options are essential for driving there?
  • How much does car rental cost in Croatia?
  • Are there any restrictions for one-way rentals?
  • What are some notable driving rules in Croatia?
  • Are automatic cars readily available for rent?

This guide provides key insights on renting and driving in Croatia, ensuring a smooth and enjoyable road trip experience. Be sure to go through the summary checklist to double-check everything you need before departure.

Can Singapore Citizens Drive in Croatia?

Yes, Singaporean travelers can legally drive in Croatia with the proper documentation. Age restrictions and additional document requirements may apply.

  • Form of ID:

    A valid passport is required for foreign renters.

  • Driving licence:

    Accepted driving licence include:
    • Original driving licence + International Driving Permit (IDP)
    • EU/EEA Driving License

  • Accepted cards:

    Physical credit cards in the full name of the main driver are required. Accepted cards include Visa, Master, and DinersClub.

  • Age requirements:

    Drivers must be between 18 and 85 years old. Young drivers aged 18-25 may incur a fee of US$ 14.79 per day. Older drivers aged 70-85 may also incur a fee of US$ 14.79 per day.

Ready to Rent?

Requirements may vary between rental companies. Always confirm details when booking.

Check Rates

Which Car Rental Companies Are Best?

Choose from trusted global chains or innovative local alternatives. Each offers different advantages for travelers journeying from Singapore to Croatia.

Global Chain Companies

Local Brands

  • SIXT

    global
    8.5

    Locations:

    102

    Prices:

    $$

    Key Advantages

    • Wide range of vehicles
    • Competitive pricing
    • Flexible rental options
    • Excellent customer service

    Best for

    Travelers seeking quality and variety
  • Green Motion

    global
    8.5

    Locations:

    44

    Prices:

    $$

    Key Advantages

    • Focus on sustainability
    • Competitive pricing
    • Wide range of vehicle types
    • Excellent customer service

    Best for

    Eco-conscious travelers and budget-friendly rentals
  • Avis

    global
    8.5

    Locations:

    33

    Prices:

    $$

    Key Advantages

    • Strong global presence
    • Flexible rental options
    • Avis Preferred loyalty program
    • Online booking discounts

    Best for

    Leisure and business travelers looking for reliability
  • Alamo

    global
    8.5

    Locations:

    41

    Prices:

    $$

    Key Advantages

    • Competitive pricing
    • Wide variety of vehicles
    • No hidden fees
    • 24/7 roadside assistance

    Best for

    Leisure travelers and families
  • Enterprise

    global
    8.5

    Locations:

    85

    Prices:

    $$

    Key Advantages

    • Excellent customer service
    • Convenient locations
    • Variety of vehicle options
    • Easy online booking

    Best for

    Leisure travelers and business trips
  • Hertz

    global
    8.5

    Locations:

    30

    Prices:

    $$$

    Key Advantages

    • Largest fleet in USA
    • Premium vehicle selection
    • Gold Plus Rewards loyalty program
    • Express rental counters

    Best for

    Business travelers and premium vehicle needs
  • FLIZZR

    global
    8.5

    Locations:

    26

    Prices:

    $$

    Key Advantages

    • Convenient pick-up and drop-off locations
    • 24/7 customer service
    • User-friendly online booking system
    • Membership discounts and deals

    Best for

    Budget-conscious travelers and families
  • Hertz

    global
    8.5

    Locations:

    3

    Prices:

    $$$

    Key Advantages

    • Largest fleet in USA
    • Premium vehicle selection
    • Gold Plus Rewards loyalty program
    • Express rental counters

    Best for

    Business travelers and premium vehicle needs
  • AVIA

    local
    8.5

    Locations:

    10

    Prices:

    $$

    Key Advantages

    • Personalized customer service
    • Convenient location in the city
    • Variety of vehicle options
    • Competitive pricing

    Best for

    Budget-conscious travelers looking for local service
  • CARWIZ

    local
    8.5

    Locations:

    57

    Prices:

    $

    Key Advantages

    • Competitive pricing
    • Personalized service
    • Wide range of vehicle options
    • Convenient pickup and drop-off locations

    Best for

    Budget-conscious travelers and families
Recommendations for Singapore Travelers
Choose Global Chains If:
  • It's your first time renting in Croatia.
  • You need reliable nationwide coverage.
  • 24/7 customer support is essential.
  • You are traveling for business or with tight schedules.
Choose Local Brands If:
  • You want to save money while renting.
  • Your stay is primarily in urban areas.
  • You are looking for unique vehicle options.
  • You are comfortable with app-based services.

How to Choose the Right Car?

Choosing the right rental car can make your trip more comfortable, safe, and enjoyable. Think about your travel group, the destinations on your route, and the type of driving you'll be doing. With QEEQ, you can compare multiple car types and policies to find the one that best suits your journey.

  • Seating and Luggage

    Consider your travel group size and luggage needs

    • Economy cars (2-4 people, 1-2 suitcases)
      Perfect for city driving and short trips

    • Compact cars (4-5 people, 2-3 suitcases)
      Good balance of space and fuel efficiency

    • Mid-size cars (5 people, 3-4 suitcases)
      Comfortable for longer distances

    • Full-size/SUV (5-7 people, 4+ suitcases)
      Ideal for families and group travel

  • Transmission Type

    Choose between automatic and manual transmission

    • Automatic transmission
      Easier for city driving and traffic, more common in the USA

    • Manual transmission
      Often cheaper, better fuel economy, more control

    • Most drivers prefer automatic for USA road trips

    • Consider your comfort level with left-hand driving and automatic cars

  • Insurance Included

    Check what insurance coverage comes with your rental

    • Basic liability
      Covers damage to other vehicles and property, usually included

    • Collision Damage Waiver (CDW)
      Covers damage to your rental car, often optional

    • Theft protection
      Protects against car theft, may be included or additional

    • Personal insurance
      Check if your insurance or travel insurance covers rentals

  • Cancellation Policy

    Understand booking flexibility and fees

    • Free cancellation
      Usually available up to 24-48 hours before pickup

    • Prepaid vs. Pay-at-counter
      Prepaid often cheaper but less flexible

    • Change fees
      Cost to modify dates, locations, or car type

    • Travel insurance
      Consider coverage for trip cancellations or delays

  • Mileage Policy

    Check distance restrictions and additional charges

    • Unlimited mileage
      Best for long road trips and cross-country travel

    • Limited mileage
      Cheaper daily rate but extra charges for excess miles

    • Consider your planned route distance and potential detours

    • Factor in mileage costs when comparing total rental prices

  • Fuel Policy

    Understand fuel requirements and costs

    • Full-to-Full
      Return with same fuel level, most economical option

    • Full-to-Empty
      Pay upfront for full tank, convenient but often more expensive

    • Same-to-Same
      Return with same level as pickup, fair pricing

    • Pre-purchase fuel options
      Compare costs with local gas station prices

Quick Decision Guide

  • City Travel

    Compact/Economy car with automatic transmission, full-to-full fuel policy

    Zagreb, Split, Dubrovnik
  • Road Trip

    Mid-size/Full-size car with unlimited mileage, flexible cancellation

    cross-country across Croatia
  • Vacation

    Convertible/SUV with comprehensive insurance, prepaid fuel option

    Adriatic Coast, Plitvice Lakes

Compare with Confidence on QEEQ

Don't settle for the first option you find. QEEQ makes it easy to compare car types, policies, and total costs from multiple providers. See all fees upfront, read real customer reviews, and choose the perfect car for your adventure.
  • Compare all car rental deals
  • No hidden fees
  • Real customer reviews
Check Rates

What Are the Popular Destinations in Croatia?

Croatia offers breathtaking coastal cities, historic towns, and scenic countryside, making it an ideal destination for road trips. Explore iconic routes such as the Adriatic Highway or visit cities like Dubrovnik, Split, and Zagreb with the convenience of a rental car.

What Insurance Do I Need?

When renting a car in Croatia, it's essential to have at least basic insurance coverage to comply with legal requirements. Additional coverage can provide peace of mind and financial protection in case of accidents or other incidents.

Types of Insurance Coverage
  • Collision Damage Waiver (CDW)

    Covers damage to the rental car caused by collisions or other incidents, excluding theft.

    SGD 20-35/day
    Essential
  • Theft Protection (TP)

    Provides financial protection in case the rental vehicle is stolen.

    SGD 8-12/day
    Essential
  • Third Party Liability (TPL)

    Covers damage or injury caused to others and their property.

    Included in rental price
    Included
  • Personal Accident Insurance (PAI)

    Covers medical expenses and compensation for injuries sustained by the driver and passengers.

    SGD 6-10/day
    Optional
QEEQ's Complete Protection Solutions

Perfect for travelers who want comprehensive protection without the complexity. One price covers everything, and AXA's trusted network ensures reliable claims processing throughout Croatia. Get comprehensive coverage online for about 50% less than counter rates.

Coverage Feature
QEEQ Full Coverage
Basic Rental Company
Collision Damage Waiver

Fully Covered

$0.00 - $9,716.77
Theft Protection

Fully Covered

$0.00 - $4,107.96
Personal Accident Insurance

Fully Covered

Not Covered
Tire, Window, Mirror Damage

Fully Covered

Not Covered
Roadside Assistance

Fully Covered

Not Covered
Know more About QEEQ Full Coverage

How to Save Money on Car Rentals in Croatia?

Planning ahead and understanding rental car options can save Singaporean travelers hundreds during their trip to Croatia. Factors such as timing, rental company, and policies play a crucial role in budgeting effectively.

Booking Tips for lower Prices
  • Book in Advance
    Secure your rental car 4-6 weeks before your trip to lock in lower rates and ensure availability.
    Save up to 20-30%
  • Use Reliable Comparison Platforms
    Compare prices on platforms such as Rentalcars.com or QEEQ to find competitive deals.
    Save around $50-100
  • Opt for Full-to-Full Fuel Policy
    Choose rental cars with a 'Full-to-Full' fuel policy and refuel at local stations for better rates.
    Save $30-50
  • Avoid Extras You Don’t Need
    Skip optional extras such as GPS or child seats if you can bring your own to cut costs.
    Save up to $10-20 per day
  • Travel Off-Peak
    Rent during non-peak seasons or weekdays for lower rates and more choices.
    Save up to 15%
QEEQ's Money-Saving Features
  • Diamond Membership
    Save up to 20% on every booking - free trial available below.
    View Details
  • Price Drop Protector
    If your booked car price drops, QEEQ automatically rebooks it at the lower rate and refunds the difference to you.
    View Details
  • One-Dollar Freeze
    Lock in today's price with just $1 upfront and pay the rest later.
    View Details
  • Flexible Payments
    Pay with credit/debit cards or even cryptocurrency via BitPay.
    View Details

What Should You Pay Attention To?

Important considerations and potential issues to watch for when renting a car in Croatia.

  • Hidden Fees
    Watch out for extra charges not included in the base price.
    • Cross-border fees for traveling outside Croatia
    • Young driver fees for under 25
    • Charges for additional drivers
    • Equipment rentals such as GPS or child seats
    • Road tax or environmental fees
  • Insurance Clarity
    Understand the insurance options offered and your existing coverage.
    • Verify if your credit card provides rental insurance coverage
    • Consider third-party insurance options
    • Understand the terms of Collision Damage Waiver (CDW)
    • Check if theft protection is included
    • Review excess charges for damages
  • Fuel Policies
    Ensure clarity on fuel policies to avoid extra costs.
    • Full-to-full policy is typically the most economical
    • Prepaid fuel plans can be overpriced
    • Ensure returning the car with the same fuel level
    • Locate nearby gas stations before returning
    • Keep fuel receipts as proof
  • Vehicle Inspection
    Conduct a thorough inspection of the vehicle before accepting it.
    • Inspect for any pre-existing damages
    • Take photos of the vehicle from all angles
    • Verify the functionality of electronics and air conditioning
    • Check tire conditions and fluid levels
    • Ensure mirrors and windows are intact
  • Contract Terms
    Understand the rental agreement thoroughly.
    • Check for mileage restrictions
    • Ensure coverage for cross-border travel
    • Understand late return penalties
    • Confirm cancellation policies
    • Review terms about vehicle damage responsibility
  • Pickup & Return Times
    Plan car rental timings effectively.
    • Pick up during operational hours to avoid delays
    • Plan extra time for airport pickups
    • Avoid late returns to prevent extra charges
    • Check for early return refund policies
    • Account for traffic conditions during return
Remember

Being prepared and knowing what to expect can save you hundreds of dollars and prevent stressful situations. Take time to understand all terms and inspect your rental thoroughly.

Differences Between Singaporean and Croatian Traffic Rules

Singaporean and Croatian traffic rules differ in aspects such as traffic flow direction, speed limits, and alcohol tolerance levels, while certain rules like seatbelt mandates and mobile phone restrictions are similar.

  • Traffic Flow

    HR

    Drive on the right side of the road.

    SG

    Drive on the left side of the road.

  • Speed Limits

    HR

    Speed limits are generally in kilometers per hour (e.g., 50 km/h in urban areas).

    SG

    Speed limits are also in kilometers per hour but may vary slightly (e.g., 50 km/h in most urban areas).

  • Alcohol Consumption

    HR

    Maximum blood alcohol content is 0.05%.

    SG

    Maximum blood alcohol content is 0%.

  • Mobile Phone Usage

    HR

    Hands-free operation is mandatory.

    SG

    Hands-free operation is mandatory.

  • Seatbelt Usage

    HR

    Seatbelt use is compulsory for all passengers.

    SG

    Seatbelt use is compulsory for all passengers.

  • Remember
    • • Always carry your international driving permit and your local license.
    • • Ensure your vehicle has a reflective vest, warning triangle, and first-aid kit.
    • • Be cautious of pedestrians and cyclists, as they have right of way in many areas.
    • • Take note of parking regulations to avoid fines.
    • • Adjust to right-hand driving in Croatia if you are used to left-hand driving in Singapore.
Voices of our customers

Frequently Asked Questions

Common questions for travelers from Singapore renting a car in Croatia

Is my Singapore driving license valid for renting a car and self-driving in Croatia? Do I need any other documents?

Yes, your Singapore driving license is valid, but Croatian law requires non-EU license holders to also present an International Driving Permit (IDP). While rental companies may not always check the IDP at pickup, police checks or insurance claims require it. Not having an IDP can result in fines or denied insurance claims.

Where can I apply for an International Driving Permit (IDP) in Singapore, and how long does it take?

You can apply for an IDP at the Automobile Association of Singapore (AA Singapore). It’s recommended to apply at least two weeks in advance, either online or in person. Bring your valid Singapore driving license, NRIC/passport, and a passport photo. On-the-spot applications are usually processed quickly.

Is there an age requirement for renting a car in Croatia? I'm 23 years old—will that be an issue?

Most Croatian rental companies require drivers to be at least 21 years old and to have held a license for 1-2 years. Drivers under 25 typically incur a 'young driver surcharge' per day. Check the rental terms carefully on QEEQ for specific age restrictions and additional charges.

What kind of credit card do I need to rent a car in Croatia? Can I use a debit card?

You need a credit card embossed with the main driver’s name (Visa or Mastercard preferred) for payment and a security deposit hold. Debit cards or third-party credit cards are usually not accepted for deposits. The card limit must cover both the total rental cost and the deposit.

Can I add my friend as an additional driver? What are the requirements?

Yes, additional drivers can be added during booking or at pick-up. They must meet age requirements and present their Singapore driving license, IDP, and passport in person. There is usually an extra daily fee for each additional driver.

Croatia joined the Schengen Area in 2023. Does this affect driving into Croatia from other countries?

Yes, for Singapore passport holders, you can now enter Croatia from other Schengen countries (like Slovenia, Hungary, Italy) without routine border passport checks, making cross-border driving smoother. Customs checks may still occur randomly.

Besides my driving license and IDP, what documents should I carry when self-driving in Croatia?

You should carry your passport, Singapore driving license, IDP, printed or digital rental confirmation, and the main driver’s international credit card.

What’s the most convenient and cost-effective way to book a rental car in Croatia?

Using a comparison platform like QEEQ is best for comparing prices and services from top brands (Hertz, Sixt, Avis, Oryx, etc.). QEEQ often offers better deals than booking directly and allows easy filtering by price, insurance, and vehicle type.

What type of car is suitable for Croatia’s roads? Is an SUV necessary?

Croatia’s highways and coastal roads are generally excellent. For 2 people, a compact or small car is adequate and easier to park in old towns. SUVs are more comfortable for families, lots of luggage, or exploring unpaved inland or mountain routes.

I’m used to automatic cars in Singapore. Are automatics easy to rent in Croatia?

Automatics are available but less common and more expensive than manuals. They’re in high demand during peak season, so book at least 1-2 months in advance via QEEQ to secure an automatic.

What insurance is typically included in a Croatian car rental? What do CDW and TP mean?

Standard rentals usually include Third-Party Liability (TPL), Collision Damage Waiver (CDW), and Theft Protection (TP). CDW and TP limit your liability to an 'excess' amount; you pay only up to this limit for damage or theft.

What is the 'excess' in car rental insurance, and how can I avoid paying it?

The 'excess' is your maximum out-of-pocket cost for damage/theft, typically €800-€2000. To avoid this, you can: 1) buy 'super CDW' directly at the counter, 2) purchase comprehensive insurance via QEEQ, or 3) use a credit card that offers rental insurance (read terms carefully).

Are glass, tires, and undercarriage damages covered by standard insurance?

Usually not. CDW and TP typically exclude tires, windscreen, mirrors, roof, undercarriage, and lost keys. To cover these, buy extra insurance from the rental company or opt for a comprehensive package via QEEQ that includes these parts.

Can I pick up the car in Zagreb and drop it off in Dubrovnik?

Yes, one-way rentals are common in Croatia. There’s usually a one-way fee based on distance and company policy. QEEQ will show the total price, including any such fees, when you enter different pick-up and drop-off locations.

Do I need to pay the full rental amount when booking, or is a deposit possible?

It depends on the platform and rental company. QEEQ offers both 'pay now' (often cheaper) and 'pay at counter' (more flexible) options. Both typically allow free cancellation.

How much is the rental deposit and when will it be refunded?

The deposit, typically €800-€2000, matches your insurance excess. If you buy zero-excess insurance, the deposit drops to €200-€300. The amount is held on your credit card at pick-up and released 15-30 working days after return if there’s no damage.

How are Croatian highways tolled? How do I pay?

Highways use a ticket system: take a ticket when entering, pay (cash or card) when exiting based on distance. Both euros and credit cards are widely accepted at toll booths.

Are petrol stations easy to find in Croatia? What fuel should I use?

Petrol stations are plentiful, especially on highways and in towns. Prices are government-regulated; highway stations are slightly pricier. Check if your rental uses petrol (Benzin/Eurosuper) or diesel (Dizel)—ask at pick-up and check inside the fuel cap. Incorrect fueling is costly and not covered by insurance.

What are the hidden fees I should watch out for when renting a car in Croatia?

Watch for young/old driver surcharges, additional driver fees, one-way fees, cross-border charges, GPS/child seat rentals, airport surcharges, and out-of-hours fees. QEEQ’s price breakdown makes these transparent.

Can I use my Singapore credit card to pay for tolls, fuel, and parking in Croatia?

Yes, Visa and Mastercard are widely accepted at gas stations, toll booths, supermarkets, and restaurants. However, some small-town parking meters or shops may only take cash, so carry a small amount of euros.

What does 'full-to-full' fuel policy mean in car rentals?

It means you pick up the car with a full tank and must return it full. If not, you’ll be charged for refueling plus a high service fee. Always fill up near the return location and keep your last fuel receipt.

Does Croatia still use kuna, or is it euro now?

Since January 1, 2023, Croatia uses the euro (EUR) as its official currency. All transactions are in euros; kuna is no longer in use.

What if my credit card doesn’t have a high enough limit for the rental deposit?

Choose a zero-excess insurance package when booking on QEEQ or at the counter, which reduces the deposit amount significantly and eases your credit limit burden.

How do I find the rental car counter at Croatian airports?

At major airports (Zagreb, Dubrovnik, Split), rental counters are in the arrivals hall and well signposted as 'Rent-a-Car' or 'Car Rental.' Some off-airport companies operate shuttle buses—follow QEEQ’s booking instructions for pick-up details.

What documents do I need to present at pick-up? How long does the process take?

Present your passport, Singapore license, IDP, rental voucher, and credit card (main driver’s name). The process usually takes 20-40 minutes, longer at peak times.

What should I check on the rental contract before signing?

Verify personal details, car group, total price matches your booking, no unwanted extras, insurance type and excess, and fuel policy. Ask for clarification if anything is unclear.

How should I inspect the car before leaving the lot?

Take 10-15 minutes to check the exterior (scratches, dents), tires and rims, glass, interior cleanliness, and equipment (AC, GPS). Photograph or video all sides and any damage. Ensure all damage is noted and signed for on the check-out sheet.

What safety equipment must be in the car under Croatian law?

The car must have a spare bulb kit, first aid kit, warning triangle, and reflective vest. Check these items are present before departing; wearing the vest is mandatory if exiting the car on a highway.

Can I ask staff to explain the car’s controls or features if I’m unfamiliar with European cars?

Absolutely. Request a basic walkthrough of lights, wipers, fuel cap, trunk, infotainment system, and GPS. If you’re new to left-hand driving, take a few minutes to get comfortable in the lot.

I’m used to left-hand drive in Singapore. Any tips for adapting to driving on the right in Croatia?

Keep repeating 'drive right.' The driver sits close to the road center line. At roundabouts, yield to the left and go counterclockwise. For left turns, take a wide arc; for right turns, keep tight. Let your front-seat passenger help watch for hazards.

What are the most important traffic rules in Croatia?

Drive on the right. Seatbelts for all. Strict drink-driving limits (0.05% BAC, zero for young/professional drivers). No handheld phone use. Use headlights by day in winter (Oct–Mar) and always for safety. Always yield to pedestrians at zebra crossings.

How are Croatian roads, especially the Adriatic coastal road?

Highways (A-roads) are excellent. The Adriatic coastal road (D8) is scenic but winding, narrow, and requires focus—especially in summer traffic. Drive cautiously and enjoy the stunning views.

Is parking in cities like Zagreb and Split easy? How do I pay?

Parking is challenging and expensive in city centers. Zones are color-coded: red (central, pricey, short stay), yellow (mid-range), green (cheaper, longer stay). Pay at meters (coins), by SMS, or with apps such as PayDo (credit card linked).

Can I take my rental car onto ferries to islands like Hvar or Korčula?

Yes. Croatia’s car ferries (mainly Jadrolinija) allow vehicles. Book in advance on popular routes during summer. Follow staff instructions when boarding.

What are the speed limits in Croatia? Are there many speed cameras?

Typical limits: 50 km/h in towns, 90 km/h outside towns, 130 km/h on highways. Speed cameras are increasingly common, especially near cities and at highway entries. Fines are charged to your credit card via the rental company.

How do I handle roundabouts in Croatia?

Yield to vehicles already in the roundabout (from the left), enter when safe, drive counterclockwise, and signal right before your exit.

Is GPS navigation essential? Can I use Google Maps on my phone?

Google Maps and Waze work very well in Croatia and have up-to-date data. Buy a local SIM card or use roaming. Rental GPS units are expensive and often outdated, so using your phone is recommended.

Are hilly/mountain roads tricky with a manual transmission?

If you’re not confident with manuals, Croatia’s hilly inland and mountain roads (e.g., Istria) can be tough, especially for hill starts and gear changes. Opt for an automatic via QEEQ if you’re unsure.

Is it better to use buses or rent a car for intercity travel?

For solo travelers visiting only major cities, long-distance buses (like Flixbus) are more economical. However, self-driving offers unmatched flexibility to access scenic spots, small towns, and national parks that buses can’t reach.

Do I need special documents for driving from Split to Dubrovnik given the Bosnian corridor?

No special documents are needed now. The Pelješac Bridge (opened 2022) allows you to stay entirely within Croatia, bypassing Bosnia. No border crossing or extra papers are required.

Can I drive the rental car into Bosnia (Mostar) or Montenegro (Kotor)?

Yes, but inform the rental company in advance. They’ll provide a 'Green Card' for insurance and charge a cross-border fee. Driving outside the EU without permission voids your insurance. QEEQ lets you filter for cross-border-friendly rentals.

What should I do if I have a minor accident on the road?

Ensure safety (hazards on, safety vest, move to a safe spot), place the warning triangle, call 112 for police, obtain a police report, and notify the rental company. Exchange details and take photos of all vehicles and damage.

How do I handle a parking fine?

Pay promptly at a post office (Pošta), bank, or FINA agency. If unpaid, the rental company will pay it and charge your credit card, plus an admin fee.

What happens if I get a speeding ticket from a camera?

The fine will be sent to the rental car company, who’ll charge your credit card for the fine plus an admin fee. They’ll usually email you the details.

What should I do if the rental car breaks down?

Pull over safely, turn on hazards, wear the safety vest, and call the roadside assistance number provided in your rental contract or on the keychain. Basic roadside assistance is usually included.

If my rental car is broken into and items are stolen, does insurance cover it?

The car’s damage (e.g., broken windows) is covered by CDW or comprehensive insurance, but your personal belongings are not. File a police report for any claims, and check if your travel insurance covers stolen belongings.

What’s the proper procedure for returning a rental car?

Fill up the tank near the drop-off point and keep the receipt, tidy the car, inspect and photograph it, and check with staff for any new damage. Request a final receipt or statement confirming no extra charges.

My flight is early—how do I return the car if the rental office is closed?

Most companies offer after-hours drop-off. Park in the designated area and place the keys in the key box. You’re responsible for the car until staff check it, so photograph the car thoroughly at return.

How long does it take for the deposit hold to be released after returning the car?

Once the car is checked and cleared, the company releases the hold. Banks typically return the funds within 15-30 business days. If not released after a month, contact your bank or the rental company.

I noticed a small charge from the rental company after I returned to Singapore. What is it for?

This is likely for a late-arriving fine (parking, speeding) or toll fee. The rental company pays it on your behalf and charges your card, including an admin fee. Check the email they sent for details and contact them if you dispute the charge.

Still have questions?

Contact QEEQ via online chat or hotline for specific advice. Contact Support