From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4636122034
logo_img

Alamo, London Park Lane Car Rental

Alamo 2000+ ratings, 5 reviews

London, England, United Kingdom

5.8 / 10 Average

Alamo - London Park Lane Information, Car Rental Instructions & Policies

Address

Q PARK CAR PARK PARK LANE

Telephone

0207-7067007 / Phone: 0871 384 9900

Pick-up Instructions

Located at the underground parking by Hyde Park called Q-Park Park Lane.

Drop-off Instructions

Please return to the underground parking by Hyde Park called Q-Park Park Lane.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
09:00 -12:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License(with DVLA check code/DVLA endorsement record)

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Show More

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Poland

Slovakia

Slovenia

Spain

Switzerland

Portugal

Ireland

GBP 325 per rental
European Travel Coverage is required to drive from the UK mainland to Ireland or mainland Europe. 72h advance notice and branch approval are required. Only credit card payments accepted. Not valid for Premium, Luxury, or Executive cars. Fee: £325; £27 for NI to ROI. Non-UK license holders may face extra checks.
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Renault Traffic

Ireland

GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Chevrolet Lacetti,Kia Cerato,Opel Astra Automatic Or Similar,Ford Focus,Kia Picanto,Kia Picanto,Nissan Micra Or Similar,Vw Polo,Fiat Egea,Mitsubishi Colt,Renault Captur,Nissan Qashqai,Kia Picanto,Toyota Aygo,Vauxhall Insignia,Volkswagen Passat,Vauxhall Insignia,Opel Insignia,

EUR 1350 for Fiat Ducato,Renault Espace,Ford Galaxy,Sprinter 313 Koff,Peugeot 5008,Vw Caddy 7 Seats,Opel Vivaro,Peugeot 5008,Renault Traffic,

EUR 1400 for Audi Q2,Mercedes A-class,

GBP 2000 for other car models.

GBP 2000 for Audi Q2,Mercedes A-class,Kia Niro Ev-electric,Bmw Ix3,Volvo Xc60,Volvo Xc60,Renault Espace,Ford Galaxy,Renault Captur,Nissan Qashqai,Mazda Mx30,Toyota Rav4 Hybrid,Peugeot 3008,Peugeot 3008,Nissan Qashqai,Vw Caddy 7 Seats,Cadillac Xts,Mercedes E Class,Audi Q4 Etron,Citroen Ds7,Renault Traffic,Renault Traffic,Audi A6 E-tron,Bmw 5 Series,Bmw 5 Series,Mercedes E Class,Audi A6,Mercedes Eqc,Volvo Xc90,Vauxhall Insignia,Skoda Octavia,Volkswagen Passat,Vauxhall Insignia,Opel Insignia,Volvo C40,Ford Kuga,Volkswagen Tiguan Aut,Volkswagen Tiguan,Renault Traffic,Tesla Model Y,Audi A8,Mercedes S-class,Landrover Range Rover Sport,Range Rover Sport,

GBP 1500 for Cupra Born Impulse Electric Car Or Similar,Ds 4,Hyundai Ioniq,Opel Astra Automatic Or Similar,Renault Symbol Diesel,Ford Focus,Hyundai Kona Electric,Kia Niro,Hyundai Creta,Peugeot 2008 Estate,Kia Picanto,Kia Picanto,Renault Zoe,Lancia Ypsilon Cassina,Fiat Egea,Mitsubishi Colt,Toyota Aygo,

GBP 1500-2000 for Fiat Ducato,Sprinter 313 Koff,Ford Luton Van With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Opel Vivaro,

Theft Insurance Excess differs by car model:

GBP 2000 for Audi Q2,Mercedes A-class,Kia Niro Ev-electric,Bmw Ix3,Volvo Xc60,Volvo Xc60,Renault Espace,Ford Galaxy,Renault Captur,Nissan Qashqai,Mazda Mx30,Toyota Rav4 Hybrid,Peugeot 3008,Peugeot 3008,Nissan Qashqai,Vw Caddy 7 Seats,Cadillac Xts,Mercedes E Class,Audi Q4 Etron,Citroen Ds7,Renault Traffic,Renault Traffic,Audi A6 E-tron,Bmw 5 Series,Bmw 5 Series,Mercedes E Class,Audi A6,Mercedes Eqc,Volvo Xc90,Vauxhall Insignia,Skoda Octavia,Volkswagen Passat,Vauxhall Insignia,Opel Insignia,Volvo C40,Ford Kuga,Volkswagen Tiguan Aut,Volkswagen Tiguan,Renault Traffic,Tesla Model Y,Audi A8,Mercedes S-class,Landrover Range Rover Sport,Range Rover Sport,

GBP 1500 for Cupra Born Impulse Electric Car Or Similar,Ds 4,Hyundai Ioniq,Opel Astra Automatic Or Similar,Renault Symbol Diesel,Ford Focus,Hyundai Kona Electric,Kia Niro,Hyundai Creta,Peugeot 2008 Estate,Kia Picanto,Kia Picanto,Renault Zoe,Lancia Ypsilon Cassina,Fiat Egea,Mitsubishi Colt,Toyota Aygo,

GBP 1500-2000 for Fiat Ducato,Sprinter 313 Koff,Ford Luton Van With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Opel Vivaro,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.7 mi from London City Airport

13.2 mi from Heathrow Airport

13.2 mi from Heathrow Airport T1-T4

Railway Stations

1 mi from Victoria Station

1.2 mi from Paddington Station

1.7 mi from London Waterloo Station

Hotels

1 mi from Thistle Trafalgar Leicester Square

1.5 mi from Seraphine London Kensington Garden Hotel

1.6 mi from Millennium Gloucester Hotel London

Other Landmarks

1.1 mi from Trafalgar Square

1.3 mi from Big Ben

1.5 mi from London Eye

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 51.507702 -0.15324

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 5.8 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Armstrong Sam

    London

    8 /10 Very good

    Reviewed: Wednesday, February 4, 2026

    The rental company booked the wrong car. The store tried to find another car but couldn't. The car I got was completely different from what was online; it was a cargo van, not a 9-seater. I had to pay 15 times the price to get a car to my destination. I demand compensation.
    Read More >
  • Daisy II.

    London

    8 /10 Very good

    Reviewed: Wednesday, February 4, 2026

    The rental company's service is fairly decent, and the rental and return process is relatively simple. However, they kept recommending additional insurance when I picked up the car, even though I had already purchased full coverage on the QEEQ platform. This was quite unpleasant. Additionally, the rental company's pickup and drop-off points are very inconspicuous and difficult to find!
    Read More >
  • Alan Harry

    London

    2 /10 Poor

    Reviewed: Wednesday, February 4, 2026

    Read More >
  • Carol Bach

    London

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    The staff were very friendly, picking up and returning the car was very smooth, and there was no pressure to buy additional insurance.
    Read More >
  • Andrew Robinson

    London

    6 /10 Average

    Reviewed: Wednesday, February 4, 2026

    Read More >
  • Howar Raleign

    London

    2 /10 Poor

    Reviewed: Wednesday, February 4, 2026

    Read More >
  • Curitis Steele

    London

    2 /10 Poor

    Reviewed: Wednesday, February 4, 2026

    Read More >
  • Haley Hansen

    London

    6 /10 Average

    Reviewed: Wednesday, February 4, 2026

    Read More >
  • Elvis Lee

    London

    8 /10 Very good

    Reviewed: Wednesday, February 4, 2026

    The staff were very attentive and explained everything clearly.
    Read More >
  • Hilary Addison

    London

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Pretty good.
    Read More >
  • Daniel Alfred

    London

    2 /10 Poor

    Reviewed: Wednesday, February 4, 2026

    Read More >
Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

What's the address of the rental location?

Q PARK CAR PARK PARK LANE

What is the Telephone Number?

0207-7067007/ Phone: 0871 384 9900

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return to the underground parking by Hyde Park called Q-Park Park Lane.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

25 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    UK Driving License(with DVLA check code/DVLA endorsement record)

    In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

  • For local renters, you need to bring:

    Full driver's license issued in United Kingdom

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    8.7 mi from London City Airport

    13.2 mi from Heathrow Airport

    13.2 mi from Heathrow Airport T1-T4

  • Railway Stations

    1 mi from Victoria Station

    1.2 mi from Paddington Station

    1.7 mi from London Waterloo Station

  • Hotels

    1 mi from Thistle Trafalgar Leicester Square

    1.5 mi from Seraphine London Kensington Garden Hotel

    1.6 mi from Millennium Gloucester Hotel London

  • Other Landmarks

    1.1 mi from Trafalgar Square

    1.3 mi from Big Ben

    1.5 mi from London Eye

Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Know our privacy policy - you can easily unsubscribe any time!